Public Storage - Oregon City - 19426 S Molalla Ave

Customer service

Already did this once. Customer service is too tech focused, as this redundancy illustrates.

Difficulties overcome

So far, pretty good. Funky web access, slow response from manager, but good response once we were connected.

Very accommodating!

Removed half the stress of moving just by getting a unit!

Everything went as represented

Very good service and an excellent place for my storage needs

They were very accommodating

I needed to upgrade to a larger unit at the last minute. They were so helpful and got me into a bigger unit very quickly. I highly recommend them to anyone. Very easy to use and a convenient location

Loved the customer service! Nice facility!

Excellent customer service. I would highly recommend!

First off Chrystal Was great, I love the storage set up

First off Chrystal Was great, she was very friendly knowledgeable. And helped us in anyway she could. And also letting us know what the best package would be four boxes. It's good to know that I can get quality customer service in any public storage place especially the one in Oregon city. She was very helpful in figuring out a plan to get my grandma's stuff stored. Thank you very much and Crystal is a great employee who deserves some praise. She helped us in anyway she could. Your location was excellent and the space with great. Thank you

This was a great experience!

This was a great experience!! The manager was all about customer satisfaction!! What an excellent attitude and professionalism from start to finish!! Thank you

The old manager was horrible but when I...

The old manager was horrible but when I went in to add another storage unit the girl that was working that day was excellent. Very helpful.

Amazing customer service

Amazing customer service. Super happy with our storage unit. The people who helped us were outstanding!!

Fast

Fast, friendly and easy.

Public storage is great

Public storage is great. I will use them again. Tjr only downfall is the expance. But im still happy

The location was very convenient

The location was very convenient. Their prices are cimpetitive and they had a nice selection of differrent options. Taylor was very helpful, informative and provided great customer service.

Only thing bad to say is that the...

Only thing bad to say is that the packing tape I bought($7.99) wasn't worth beans!

Young blonde lady that helped me was...

Young blonde lady that helped me was very informative, friendly and helpful. She is the one that lives onsite. Super employee. Signed up with her immediately. Stopped by a few days later, and there was a brunette, completely opposite. Rude and put out by my need for help with the gate code. Would have never given business to the second lady. Five stars exclusively for the blonde

Public Storage

Public Storage offers exactly what they say that they have. The units are clean and well maintained. Employees are friendly and helpful.

It's true

It's true ! They are great

The blonde

The blonde, short hair lady at the oregon city location was fabulous and worked with me! we found something i was comfortable with and turned our day around! I wish i remember her name.

High points

High points: The staff was knowlegable, and triedd to provide the best service they could. Unit was clean, and the reservation I made on line locked in my rate. Once I RSVP'd I was contacted right away. Draw backs: insurance fees (which are mandatory) are not included in the listed price for units. Additionally, the cut rate first month fee you actually get billed for later the same month.

This location is very good. The employees and the manager provide excellent customer service - very kind and professional. The facility is convenient, well maintained, and extremely secure. I would recommend this location to anyone looking in Oregon City and the surrounding area.