Public Storage - Portland - 9912 SE Division St

I am satisfied.

Easy to find but the lock situation is ridiculous. I had to pay $19 for a lock I can use anywhere else. I also had a horrible time locking and unlocking the unit. Otherwise, it was clean and the onstage person was just wonderful.

The best move in experience

The best move in experience I've ever had,thank you ladies

I like it a lot!

It’s everything you want it to be.

Easy to use online website and reservation system

Unit was very dirty upon my arrival. Good thing I had a broom because I had to clean it out completely before I could move in.

staff were available to help us the first time we accessed the unit.

Clean place, good app, space as advertised, staff were available and helpful.

DON'T RENT HERE

Would be great if they would explain more about hours available. Not double lock down your unit because you were on the property until 9:02 pm. 2 minutes late doesn't give them a right to lock your posession's away from you when you're paid up for the entire month. Will be closing my account/unit here less than 1 week after renting the unit.

Bonnie the Manager was very helpful in...

Bonnie the Manager was very helpful in determining the correct size rental unit for my stuff.

the customer service was awesome

the customer service was awesome. i had questions and they were so helpful. thank you

Easy process to rent unit

Easy process to rent unit. You must buy one of their over priced locks.

Debbie was very helpful and kind

Debbie was very helpful and kind. Good experience

Meets my needs

Meets my needs. Would like to have lighting and an electrical outlet in my unit but understand the liabilities of this.

Too expensive but secure

Too expensive, otherwise I'm satisfied. I appreciated the stand-in manager's help, a lot. Thank you.

They keep my stuff all safe and snug !!

Wow what a great awesome manager great help with my move thank you

This is a great location for all your storage needs . Staff and management r kind and curtious with all storage maters . Thank u Debbie for training a good team of employees . It has been a blessing to rent from this location . David j

The on-site mgr. Debbie is fantastic. A real pro and a credit to the company. Thank you for employing such a wonderful person. She makes the customers feel extraordinarily welcome. Especially how she remembers all our names.

Exellent service

It was fast and easy. Everyone was very helpful.

Satisfied customer!

I've dealt with @ least 3 different Public Storage locations over the last 4 years. Not once did I walk away feeling satisfied with my experience or feeling like a valued customer. Well, this time, I DID! All of the other locations should model their customer service practices after this one.

I was pleased with the process, both online and in person.

Tamisha was very helpful, professional and friendly.

Very efficient and nice woman helped me a great deal.

Within 20 minuts I had my keys and codes and was moving stuff into the unit.