StorQuest - Happy Valley / Sunnyside

Awesome Staff

The staff that helped me were awesome. They took me on a tpur and showed me exactly where my unit was and how I would enter. The conversation was light and friendly. Overall, great experience!

Wish they had 24 hour access for buisinesses but so far no complaints

They were very helpful in getting me into my unit

Great facility !

Alston is an excellent listener and problem solver . He eliminated my storage needs and stress with ease . I would definitely recommend this company to my peeps .

Rental

To early for a reviewed but so far ok

easy and helpful

great service and great facility. the leasing manager was excellent and very helpful

So far so good

Customer service can use a little work but other then that

Great place to store your things

Great customer service and security! Very clean and well kept facility. I was really impressed with the building and staff overall.

Unreliable

I hate giving bad reviews, but sometimes it feels like a duty, right? TLDR; unreliable and unorganized over several visits, not worth the trouble. I gave this place the benefit of the doubt with our first rocky interaction. We signed up for a space, called ahead to check that our arrival time would work and what we needed to bring, all good. We get there within the timeframe we confirmed on the phone, and a woman I believe was the manager was sitting in her car smoking out front. No biggie, of course, except she informed us she was leaving for her lunch break, and no one would be available to help us check in for 'at least an hour.' We argued back and forth a bit as we had called ahead and were in a time crunch, and eventually she ended up helping us. Great, we moved past it and ended with smiles all around. However, today we needed to get a larger unit, which of course requires checking in at the office again and all. Called ahead to confirm times, but when we get there within the times confirmed, the office is dark and locked up. It is about 10am- not what I would expect lunch time to be, plus again, we had confirmed our arrival window. Super inconvenient, as we were once again working in specific time window, so we moved to one of the much more responsive storage spots in the area and had no trouble, even with a last-minute request.

Best place around

Moving is always stressful but Happy Valley Storquest really went above and beyond meeting our every need and they did it with a smile. Receiving great customer service these days is so hard so it was a breath of fresh air after driving for two days to feel welcome. Thank you, thank you!!