Extra Space Storage - 6435 - Oklahoma City - W Memorial Rd

Kim was stellar

I’m an anxious person, and I struggle to make decisions purely based on what I see to be the trivial or ancillary details that take too long or get messy. This place allows everything to be done online before arrival, and Kim called me pretty quickly to confirm, let me know who she was and that she was heading to do a fresh sweep out so it would be pristine when I got there. I’m anxious, like I said, and tbh anything I have to sign that is legally binding (leases, etc) triggers that anxiety and it especially leaks out while I’m performing a transitional task (like moving bits of my life to an away from home storage facility). To sum it up, while I arrived frazzled, Kim unknowingly made it a smooth process. She showed me my unit, made sure I understood how the key worked, and allowed my kids to be kids. As a newly single parent, I couldn’t have asked for a better experience.

it was great!

Angela at the office was awesome! She was very helpful and very kind to this senior lady! The unit was okay, but hopefully no rats will go inside from the bottom or from the top too.