American Self Storage #09

Brian was great!

I appreciate that the manager lives on site. He was proactive in replying to my reservation and is super friendly and helpful.

An all around good value

Brian the property manager is very knowledgeable and attentive to your needs as person and not just a customer. He didn't try to sell you anything you don't need, he didn't try to rush you into making a decision(like if you don't reserve this unit now it won't be available in 5 minutes) type thing, nor was there any pressure, and most of all he wasn't overly persistent like most of the people I dealt with at storage facilities. The property is clean and we'll maintained and price for the space is outstanding. Really all you have to do is see the property, have him quote you a rate, and this facility pretty much sells itself!

Everything ok

I'm not a author don't write much

excellent management/customer service

Amy at the NW 10th and Meridian location was on her game. Very prompt at calling me back, courteous and kind. It was such a breath of fresh air to get some good customer service... its been so long. Prices reasonable ( I priced all in my area and gouging is definitely happening right now). It was just NICE to have a good experience for once and good human interaction. on a scale of 1-10, I give it a 15.

Convenient location

I live just two miles away and it’s easy to run down the street to grab things or drop off more things. The customer service is great. Good communication and notifies immediately of any changes.

I would recommend if you didn’t have any other place to go

Could be better pricing and a discount on locks why am I paying $55 for something smaller than my closet and it needed to be swept all the way out

Affordable prices!

The lady was super friendly. Everything went smoothly. The storage unit is a good deal but the storage units themselves are not the newest.

Amy, was very informative

Amy had a very welcoming personality, she took me to the unit to assure it was clean, clean facility

Everything was good.

Everything was good. Looking forward to having my storage with you.

Friendly

Friendly people, a good deal on storages.

Extremely nice lady, very helpful !

Your storage facility was exactly what I needed at the time. The lady that ran your office was extremely nice, helpful, and courteous!

Great storage unit friendly staff

Very clean unit easy paperwork

Outstanding!!

Ashley was great! she helped us find a unit that was just right for our needs without breaking the bank. Would recommend this storage facility to everyone that needs a place to store things.

Outstanding!

Very polite, profesional & courteous staff, along with a pre-planned appointment that was made out to be a breeze. Did not take up much time at all, well explained details and explanations as far as the rules and needed expectations required to remain a customer for this place of business. Five stars!

Manager.Ashley was very helpful,polite and Professional.

I went in.Was in and out very fast.Very great manager,Ashley helped me and was smiling and polite throughout.Very knowledgeable and precise.Thanks Ashley .

Manager.Ashley was very helpful,polite and Professional.

I went in.Was in and out very fast.Very great manager,Ashley helped me and was smiling and polite throughout.Very knowledgeable and precise.Thanks Ashley .

Very friendly

Friendly, convienient and affordable

Fast and easy to sign up

Place was very easy to sign up, facility was clean, staff was friendly. I rented a 5*10 unit, just wish there was a light in the storage.

This Place is Outstanding

I got on sparefoot thinking I was going to be spending a long time trying to find a good deal. None of the places looked like they had 24 hour acccess which I need as I store film equipment. I found this American Self Storage just to get the stuff out of the car (I couldn't see out windows, just moved here from San Antonio). I told the manager I'd just be staying temp until I could find what I needed. Then she blew my mind. Not only did she give me 24 hour access, but offered to up me to the same size unit I have in San Antonio for less money when I get the rest of the equipment. This was WAY more than I expected, and because of her friendly attitude, her willingness to work with me, I think I will be at this location a long time. The truly great thing is she lives on site, so there is always someone on site if you have any needs. The location could not be better allowing me to get my stuff and get to set on time every time. I know i'm going to be staying at this company for quite a while for my storage needs (barring needing to move again.)

Amazing

Amber was wonderful, great customer service