Public Storage - Columbus - 786 Kinnear Road

Great service

Pam was excellent in helping me rent my first storage unit. She helped me realize I needed a larger unit - saving me from a last minute headache on move-in day. Clean, secure, and competitive pricing. Five stars!

Easy on-line check-in, helpful app to open the automatic gates

Great drive-up to storage unit, easy access with the app, great pricing!

Quick and easy to book

I like that everything was set up right away without any hassle. I was able to reserve and pay immediately online.

The communication between your office...

The communication between your office person, Jonathan and me was excellent. He gave great tips, important info and zero pressure. My only regret was that I couldn't get a storage unit closer to my home.

The staff has been both helpful and...

The staff has been both helpful and professional, I highly recommend Public Storage for your business

The gentleman that took care of me was...

The gentleman that took care of me was very good .Explaining and showed me everything nice work!

Great experience

Great experience! Thank you!

Easy to get started

Easy to get started, and great at going over details.

Needed a place quickly to store my...

Needed a place quickly to store my stuff until I found a new home. Public storage came through. Facility was clean and the one staff person I met was very helpful.

Billie the Manager was excellent

Billie the Manager was excellent. She showed me the space and it was fine. We did the paperwork and she explained everything I needed to know and it was perfect.

The storage facility is clean

The storage facility is clean. The property manage was quick and very organized and helpful.

Was happy to see a facility open on...

Was happy to see a facility open on Sundays, was perfect location as well. When I arrived I was greeted by Billi, she explained everything and even took the time to show me the unit and make sure I was happy with it. Billi made this rental an easy and fast transaction.

I needed to store some items in very short order and Public Storage at Kinnear was able to get things moving within 20 minutes! It was really great and I got exactly what I needed with all of the kinds of requirements I would expect to have in a secure, safe, and great location storage facility right near my business and home. Taryn at location 24336 was super friendly and made the whole process really quick, easy to understand, and easy. Overall, an exceptional experience. Thank you!

I picked up some boxes and looked into getting a unit next month, the lady at the desk, her name was Taryn, was very knowledgeable and professional. Would recommend to a friend.

Lisa gets 5 stars. She was extremely helpful in explaining the costs and going over all the details in a quick and efficient manner. but the fact that there's no air conditioner for the office for staff to sit in is disappointing on the part of Public Storage Corp.

Taryn has consistently gone above and beyond to help me with issues and concerns. I highly recommend working with her as she is prompt, thorough and understands customer service. Thank you Taryn!

EXCELLENT

The person at the center, Margie, was very helpful. She helped me pick the right size and was just a pleasure.

Great and prompt service

I spent a long time trying to find a facility with a parking space in Central Ohio. Most places never called me back and never responded to e-mails. One place which their national office told me had spaces - never responded to phone calls or e-mails and never confirmed an appt the national office made for me to visit the location. When I dropped in on my own - they denied they had any spaces....which looking at the site was definitely not true. So with this as my experience to date - I was thrilled when Public Storage had what I wanted, at a good price and took care of everything in just a few minutes. Unlike the competition - they made an effort to get my business and they will keep it. Margie at the office did a great job. We look forward to getting additional spaces when they open up and when they do.....we know they will call us to let us know.