SpareBox Storage - Elyria - Lowell St

Easy no contact process

Kiosk check in to finish reservation was easy to understand and the process took about 10 minutes. All information noted was also easy to understand. Better experience for me than expected.

no insurance is better

I think if you don’t wanna have the insurance, you shouldn’t have to get the insurance

Super easy to rent

We’re very happy with the outdoor rental space. It was very easy to find. We like the fact that the outdoor space was gravel and grass which is great for tires.

Very good service

Great affordable, clean and wonderful service!!

Gate mafuntion.

My move in day . Gate would not open . People were stuck inside . Customer service put in a call for someo e to come out. Told us call fire department. They wouldntcome out. I called police . They sent somebody . All in all was over an hour to figure it out and get gate opened . Not a good thing for the people stuck i side , let alone a new customer. But the unit is very nice and clean.

Will continue to use storage unit

So far so good did have smell of cigarette odor I hope everything is ok. Romania was very helpful setting everything up

It's a good place to have a storage bin

It's a good place you just can't really get to talk to anybody to make arrangements for things

I recommend Spare Box storage to everyone

Spare Box Storage is absolutely amazing. Not only did they allow me to change my move in date multiple times, but they also give you 1st month rent free an that can really help out.

Quick and easy

No issues. Had to upgrade my unit on the spot and had no trouble at all.

Good.

Good. Only thing is that they didn’t alert me that my reservation expired.

Fast and easy process

The check in process was super easy and also contactless. Our unit was easy to find and the whole facility was very clean.

Happy

The unit is bigger then I was thinking it would be so I’m very happy

Good for price

Surprised there was no one there? Gate on second day was open?

Great location

This storage facility is clean and easily accessible from the road

This was so easy to use

We moved our things in and had plenty of room....

Could be cheaper

Price a month is high but could be cheaper

Checking in issue

It was somewhat difficult to get into our spot. The place was completely automated and the kiosk did not work. When I called customer service, it took quite a bit of explaining to get them to understand that I was moving in. They had to hang up and call me back. Which was annoying due to me blocking the entry with my truck and travel trailer, holding up any entry or exit

All good

Appreciate the assistance moving in

Bad experience

Not being familiar with renting a unit with a company like this. in our area its cut and dry over the phone no kiosk to navigate. It was difficult to use like how do yo get a key board???? No instruction. After I finally did all my payment info over the phone (which could have been done in advance) two of the 3 units I was sent to couldn’t be opened the latches were rusted so bad. Glad the 3rd one worked it was the last of its size available. Very frustrating experience….

Overall good

Clean, little tech issue checking in but self resolved.