Public Storage - Canal Winchester - 5275 Gender Rd

Great space, good location

Customer service very helpful. Nice space and good price. On autopay. Convenient to use.

Good place

Very big and spacious lot to move around trucks! Love it.

Excellent service

The site manager went above and beyond to accommodate my needs and find the unit I was looking for. She also went and got a move in cart for me to put my stuff on. She wasn't aware at the time that I'm partially handicapped and don't walk very well at times ( I have good days and bad days with it). Thank you!

I was so disappointed in the customer service.

I signed up online, but I needed a little help just to be sure I did it all correctly. That gentleman was nice, but I was under the impression that I was able to get the special deal that was going on for the units. The next thing that happened was I was billed for multiple units. When I called twice to inquire about this, my calls were not returned. I arrived at the storage facility at 2:46 pm after driving 4 hours, and the office door was locked. I knocked on the door and a few minutes later a lady answered the door. She was not in a very good mood it seemed . I asked if I could use the restroom because I had been driving for hours and the moving truck would soon be at the facility. I was told no and to go down the road to a gas station. I asked about the special that was going on and she told me my unit couldn’t have it. My experience with public storage has been horrible. On the flip side Two Men and a Truck moved my things, and I can’t say enough good about them. They were kind, attentive, helpful, and professional. What a contrast in the two companies!!

Nice facility

Quick and easy experience in a convenient location.

Very Respectful, Knowledgeable and Lovely

I met this lady over there and she's a very very good person and her name is Jasmine and I wish everyone is like her, very knowledgeable, respectful, make you feel comfortable and she helped me so much while I was there through out entire time.

Good enough

Employee was efficient in getting the paperwork done. Had to be extremely close to receiving unit to get gate to open.

Great!!

The young lady behind the desk was very helpful with directions getting to the unit.

It was simple.

The facility was very clean and the access was easy.

Really great service

Great service!!!!!!!!!!!!!!!!!

Great person he was very nice and...

Great person he was very nice and helpful

Nice clean storage unit

Location is great n unit was clean

Staff kind and courteous very satisfied

I'm very satisfied with public storage. I just did not realize it was going to cost 80 my first day as well as the $15 extra for the insurance. Besides that I give it a 5 stars.

Very nice facility!

The facility was clean the attendant was very professional and helpful and the pricing is greal!

Overall satisfaction

I would certainly recommend this storage co., service was great!

A great experience

Friendly and very helpful and insightful manager all around great experience

Good service and

Good service and quickly through the processes

Good But Don't Bring a Lock

We got a good deal on a 5x10 climate controlled unit but there are a couple of surprises waiting for you. the first month for a dollar is nice but they hit you with a $24 admin fee. Then, even though I brought a really nice lock with us, We were told that it's mandatory that we buy their $20 lock. Regular locks don't fit their special lock inserts. It wouldn't be so bad if they would tell you this up front. The gentleman working there is very pleasant and helpful. The price of the 5x10 cannot be beat and the facility is clean.

Good service/ bugs in units

Daric was nice and helpful. Easy to get into the unit, although I was never informed that I MUST buy a special lock for the unit. Went to put my stuff in the unit, and there's a big roach running around. Not too happy about having bugs in my stuff.

Katheryn was friendly and polite

Katheryn was friendly and polite. She made my visit a very good experience