Public Storage - Columbus - 2655 Billingsley Rd

Great customer experience

Was able to do everything online: reservation, payment, instructions about how to access. I even cancelled the insurance that I didnt need. All without human intervention! Access to unit was easy in, easy out. Right off Sawmill. Property manager was responsive to a question I had. Got right back to me.

Excellent customer service

Move went very well. Price is very reasonable. Like the app.

Perfect service

Very efficient move in with great prices

Great experience

Great experience. Rented a unit for business inventory. Margie at the front desk had me set up and moving in very quickly! Great location, excited to be here.

Good locations...be aware of extra fees

Location was great. Office staff was friendly enough. However being quoted roughly $65 for a space and ending up paying $105 is tad much. But when I'm in a pinch I'll do it. Just be aware.

Easy and fast

I did it for the first time. The manager did it real quick and very easy for me. I store my luggage and access it whenever I want. It has been a great experience for me.

I was so pleased with the...

I was so pleased with the professionalism and ease of the whole process. It made my move much more stress-free knowing everything was being handled in an organized manner.

It was a great and easy experience!

It was a great and easy experience!

I already set in a full report

I already set in a full report

Lets be real.

Lets be real. Storage places fall onto two categories, sometimes they are there to make your planned events easier, sometimes to make your unplanned events less caiotic. Everyone has a pinch moment from time to time. What I have noticed is that Public Storage is THE goto solution in either circumstance. They are there, ready, able and more than willing to make your unique circumstances easier. Thanks to you for being there.

Very Good Neighborhood Storage

Pros - excellent customer service, this makes each visit a pleasure - very easy to reserve the unit and no cancellation penalty - many size options anytime - good security systems - no long term contract required, can terminate anytime Cons - renters cannot use his/her own locks, have to buy 1-4 keys depending on size of storage unit which cost additional $20-$80 is a hidden cost - not sure if there is climate-controlled units Overall it's a very good storage to use, can recommend to anyone.

Excellent customer service

Excellent customer service

Nikki called and changed my appointment...

Nikki called and changed my appointment so I could get the unit I wanted. She explained everything thoroughly and it my check in was quick.

Staff friendly enough but facility...

Staff friendly enough but facility seems to be on borrowed time. I have 3 large units. Insulation falling from ceiling and I was essentially told to deal with it, "we don't address those types of problems". I can literally see to the exterior through a large crack in the concrete wall at least 1" wide. If not for the convenience of the location, I would certainly store elsewhere.

The manager at the Billingsly rd...

The manager at the Billingsly rd Columbus was amazing. We talked about what I needed and she made sure she made one available for me. It's nice to work with someone who cares.

The price was better than other places...

The price was better than other places I checked, I got a super promotional rate.The manager, Margie, was nice and helpful, explained how the gate works, due dates and everything I may need to know. The property was clean, the garage was clean. I would recommend to anyone looking for storage.

Went in crying came out happy

Was a great experience, fast professional, kind. Great price

Everything was great

Everything was great

I rented last month, and only needed for 3-4 weeks, I got a great price, and wasn't required to sign a long term lease. I put my stuff in, and came back to get it a few weeks later, and everything was perfect. Super easy access, and the managers Margie S & Margie M was so helpful. I will be back next summer! Thank you!

I stopped in to get a couple boxes and was surprised to see Margie at this location! Ive done business with her in the past and its nice to see a friendly face. Great people and very friendly.