CubeSmart Self Storage - Cincinnati - 814 Dellway St

Customer service cleanliness

I love the fact that this place had exact size for a perfect price what I was looking for the people where were friendly nice and very helpful throughout the whole process beginning to the end hands down well recommended check out

Live team in the office

Friendly live staff on site to assist, very helpful and accommodating. There's a restroom on site but you need to get a key from the office and I think this should be open and available to customers during open hours of operation to avoid any accidents. Others amazing and feels safe and secure on site with generous access hours.

Amazing employee

I was confused on what size I actually needed and I was corrected in a great way and accommodated very well

The staff here are amazing

Was ready with smiles when I walked in and had the best customer service i have seen in a very long time

Hassle free move-in

I saved time completing my contract and making the first payment online. When I arrived to the facility, I was greeted promptly. I identified myself and was personally walked to my unit. This was a great touch. I've had precious units with competitors where they would give you a map, and you just had to figure it out. I was shown different access points and even given tips on how to make sure my unit was properly locked. This was a great experience.

Awesome

Sean and Sean have provided me with excellent customer service I really appreciate you all

Great storage facility

Great place. Convenient and takes care of whati needed.

Doors problem

Doors need some kind of siren on them to keep people from running in them. You supplied a dolly it should work properly.

Great experience!

Management support was fantastic!

Great deal and good customer Service

Great deal and good customer Service

Friendly, fast and safe process.

The representative was fast, professional and patient. . The facility was clean and fairly priced.

Hidden fees

Thought I was going in paying $18.75 for my unit and walked out paying $64. They hit you with an admin fee and a lock fee.

WHoop

great spot for your things and all other belongings

It was okay but could be better

The carts were scarce and not fully functional

Great experience and value for money

Excellent experience over all. Staff was helpful as well.

10/10 recommend, 5 stars.

Alana is very sweet and provides excellent customer service.

Great Location

It is a great storage. I like the fact that I can drive my car inside so I can load or unload without being in the rain.

Awesome experience

Great staff, very helpful with move in!

Great storage place

The best part of this storage is that you can drive your car inside so you can unloading in a cool dry area in any weather.

Very clean and customer service is on point

Clean, fast, friendly. Took care of what we needed