Prime Storage - Port Jefferson Station

Very accommodating, helpful, and willing to help. Place is spotless !!!

Best place around !!! Very clean and neat !!! Parking is great. The rental agents are wonderful. All I can say is thank you. !!!

Average Storage Unit

This facility is always clean and the staff that work there have always been friendly. The issue however lies with incessant price increases in regards to the unit itself or the insurance for the unit. I have been there roughly three years and have received 4 price increases in that amount of time. The other issue is the hand carts are not available after a certain time(I believe they are locked away so someone doesn't steal them).....I understand but its still annoying. Also, although I have a code to get into my unit, I don't have access to the unit I pay for 24/7. This has resulted in me showing up at my unit 3-4am to grab items I need for my workday and I cant get them as the facility is closed. Overall I wouldn't recommend this facility because of the pricing.....which even If I pay a little more I wouldn't mind If I had access to my unit 24/7 and we had hand carts available 24/7.

INCREASED MY RATE TO SOON

NOT A GOOD MOVE WHEN SO MANY PEOPLE OUT OF WORK.

close to home, too expensive

too expensive....................................................!

Satisfactory in every way although prices are creeping up after 6 months.

Moved in in October and navigation of the system is easy. However the prices are increasing.

cost WAY to high

The cost started in upper $200s. As soon as they have you in a storage space they start to raise rates. Just got another price increase. Now we are close to $500!!!! Moving out asap!!!!

I wish you had better prices for long term tenant

Really nice storage facility been a tenant from day 1

Friendly staff

Friendly staff, clean location, price for rental is great.

Great facility with helpful and pleasant staff.

Clean, bright and very modernized. Great indoor off loading area.

Prime Storage is good.

Clean, friendly and easy access. All has gone well just as explained when I first rented unit.

Starting to lose its luster

When this facility opened it was spotless for months. Things have changed since new ownership took over. Elevators and car bay especially need attention. Staff remains attentive and friendly.

Great service!

Great, friendly service. A very pleasant experience. Would definitely recommend you guys!!!!

expensive to rent a unit.

the facility is very well run and clean. the property manager is very accomodating. i was renting a 10x20 to house a car. before prime storage took over the facility my monthly rate was $250 per month which is very acceptable. as soon as prime storage bought the property they raised my rent to $296 per month. bit the bullet and stayed. middle of march 2021 i receive an increase notice stating my unit rate is going up to $460 per month. totally insane. let some one else pay that outrageous fee. i rented the same size space less than a mile away 10x20 to store my car. the rent is only $246 per month. unless you want to get jacked in rental fees whenever they decide they want an increase, my advise is shop around. i guess they dont mind loosing business.

All Good!

Our organization moved from another storage facility because the pricing was better here. Also, the facility is clean and the staff attentive.

Great place

Very clean polite workers Great service

Clean facility

Clean facility courteous and friendly staff.

Loyalty pricing

The only issue I have is that loyal customer get treated worse then new customer. What I mean customer that are with you for years get increase every six months until we have to find another place. Why not adjust price when someone who been around for years pricing get higher then the market. I was at your centereach. Location for years and had to move to port Jeff to get a fair price again.

Clean and convenient but pricey!

I have rented here over 2 years. Never any issues besides rising prices. $200/month for a 10x12 is on the high side. Very clean! And climate controlled. Never any issues with staff or management. Just pay you bill and follow the guidelines and it will be a good experience.

Slimy business tactics

You sold the business and increased prices during peak summer heater.... also during a pandemic.

We are still renting a unit

We are still renting a unit. Thank You