Prime Storage - Bohemia - Lincoln Avenue

Moving challenge

We were able to enter a pre-opened gate on the opposite side of the premises after a code given to us by a customer service rep’ failed several times. We couldn’t get into our assigned unit because of that same reason, so an emergency code was given, which worked. We were on the phone off and on a few times altogether for about 20-30 minutes.

Easy and Friendly

I was very new to this and both employees were extremely helpful, polite and made me feel comfortable. Explained everything to me in simple terms. They made my transaction easy and brought me to my space cleaned it more and shook my hand pleasure meeting you! Now how can you beat that!!!

I would recommend use you again to

I was never told there was a different address and that I needed a lock. We went to the location on my invoice could not find my unit. Had to call a couple of times to actually get into the unit.

Tia was very nice and helpful

It was a pleasure meeting Tia she was very friendly, helpful and knowledgeable and very patient showing me a few different units so I could decide which one would work best for me. I really appreciated the time she took to help me decide. Thank you Tia! ЁЯШК

Tia and Sean were excellent to work with.

Services are great , Tia and sean were a pleasure to work with.

Great place

Very convenient, easy access, good location

Fantastic customer service

The young woman that helped me was fantastic!! I can’t remember her name but she was a big help I’m my emergency

Great

Everything was good quick an ez

amazing price, what was advertized, was there

excellent all around ,everything done in about 15 minutes.. Thanks

Perfect

Excellent service! No complaints

Very good

Very good.an the lady was very professional an helpful.will definitely recommend it.

Good Customer Service

Customer Service was very friendly, attentive, and informative. Great customer service resolution personnel/team on staff.

First month not free as advertised

Thought first month was free….over the phone

The process was quick and easy

The process was quick and easy

Great transaction

Person behind the desk was very helpful.

Great experience

Facilities appear to be well maintained. The service reps were very friendly and helped to answer any questions we had.

Happy with the price and accessibiy

Some garbage outside by the units from previous residence I guess that should be clean up but other than that I'm very happy I would definitely recommend

Very pleased needed units quickly staff very helpful

Place is very clean,staff is very helpful with info and I’m on my 3rd unit already

Front desk young lady was fabulous

very happy with unit. I'm still moving in. Very happy. Convient location.

Rude. High priced

The electricity didn’t work in my unit and they refused to repair it, stating electricity is free but it guaranteed. The rates had a dramatic increase. When I inquired as to why they said simply “supply and demand”. Total Nonsense . The rate increase led me to move out of one of the two units I had. After moving out of the one unit I was still charged a monthly charge. The clerk Emrik tried to say it’s because the unit was not empty or not swept clean. I had to show him a video I took of it swept clean before he would even attempt to reimburse me. He refused to give me a phone number to speak to a supervisor.