Extra Space Storage - 3245 - West Seneca - Transit Rd

This was my first time using a storage facility.

The manager was very helpful and considerate and took time to listen to my questions and concerns.

Clean, safe facility with incredibly helpful staff

Brianna helped me get all the paperwork sorted upon arrival and thoroughly explained all the paperwork to me, making sure all my questions were answered. The unit is in a drive-thru building with code-locked doors, which makes for easy loading and adds extra security. The unit was very clean and the entire building had no strange smells, which seems weird to point out, but was a relief to me. Units require a cylindrical lock, but they have them on-site for purchase if needed.

Nice!

Staff was great! Everything was clean, I can’t complain.

Easy move in!

Was easy to move in after business was closed. Clean building, looks brand new! Very satisfied!

Jennifer is outstanding!

Jennifer helped greatly in getting moved in here. She explained everything very thoroughly and had an amazing attitude taking me around to the different units to choose mine.

No lock on climate control door

I like the space but I don’t like that the climate control building doesn’t have a lock on the main door.

Glad I Found SpareFoot

This was a smooth transaction. Went to see the unit, loved it and sign a contract. The location is fairly new so most of the units are new. I definitely recommend if your looking for a space to put stuff away. Jennifer the manager was amazing as well. She was friendly and super knowledgeable.

Great experience

It was a really quick and easy process to get set up and moved in

Overall was satisfied. Friendly and easy signup

Just notice change in price, I paid $250/mo. For 10x20 for vehicle storage. I see it is now $201/mo. Would be nice to get something back based on new pricing. This will affect my decision next year. I was prepared to put padlock on unit but Jennifer indicated people targeting padlock protect storage so did opt for reasonably priced lock.

Good area and clean.

The unit is clean and accessible. I didn't appreciate being forced to purchase insurance and a lock.

Great staff

Very friend and easy to work with staff!

nice unit

only issue is the office is not open the hours it says it is.. DId everything online

I got to talk to a live person and they took care of me immediately.

Very good. Real people, real conversation. Thank you!

Priceless

This place is fantastic.. Jennifer is a grea!

Excellent

Excellent customer service and I love the 24 hour access. Thank you!

Mark was great!

Mark was great and really helpful

Would use again

Everything went as planed . No issues when I showed up.

Excellent service and very nice, clean facilities

I would recommend this location for your storage needs. The representative was fantastic when I checked in. He made it easy, took me to a unit to make sure it was to my liking, completed the paperwork, made sure the gate code worked and then came to see if I needed anything. The facility is very clean and neat. I will use them again if I need storage space in the future.

Great customer service, easy access and quick service.

Mark and Mike were great. Guided tour was easy and well explained. Would recommend!

Mark C. was simply outstandiiing. The best Customer Sevice I have experienced in a while. It shows that he enjoys what he does.