Public Storage - Hicksville - 800 S Oyster Bay Rd

Quick and easy

Very clean. Very secure. Great location

Great

I have to said that Brianna & Kyle are super great !!! They always very efficient and helpful !! Place always clean and accessible. Overall excellent.

great easy experience

I stopped by the place today and was greeted by the most friendly and professional person I have ever encountered. Her name is Brianna and if I ran a business I would hire twenty Brianna's thats how amazing of a person and a worker she is. She was so friendly, so enthuiastic and so professional that I could not sign up fast enough. The place is spotless and Brianna made the process so easy. I was in and out in no time. Brianna showed me exactly what I was getting and explained the whole process. I completely recommend this place to anyone.

My plans changed at the last minute and I needed someplace to move.

I went in to this facility and was greeting by 2 really great friendly professional woman, Brianna and Simmone. Brianna explained everything to me, walked me to the storage unit to take a look all the while explaining what I should expect. There was never any pressure to sign up for the month. I explained that I would be back on the morning to get the unit and she let me know that I would be in great hands with Christine that day\, and she was right. All three of these ladies are outstanding. Thank you for making such a bad situation a lot better.

Very good

It’s convenient and clean,I like it open time enough.

Great facility!!

Facility is super spacious, and seems very safe. Management was also super friendly and helpful.

Its been a remarkable experience...

My life has been clutter free and the storage facilty fits seamlessly into my daily drop offs and pick ups.

Nice facility

Clean place. Nice staff fast check in and great location

Satisfied Repeat Customer

I have had my things at your facility for years. It's clean, the staff is friendly, it's convenient and the price isn't too scary. The only thing I don't like is that people can tailgate to get in. I've never had a problem with tailgaters, they were tenants too, but hopefully the wrong folks won't get the idea they can do this. Otherwise, I love this place and recommend it all the time to my friends and acquaintances.

When I arrived for my appointment

When I arrived for my appointment, the attendant was fully prepared and it all went very smoothly.

Great

It worked out great for me, needed the space and I know it's safe now

The help in answering all my questions...Teview of Public Storage

The help in answering all my questions were satisfying. Everything was explained and the staff was very polite.

Thank you Kristy!

This facility has been excellent - I especially think a lot of that credit is owed to Kristy, the property manager. I was moving at 37wks pregnant and she made the whole process so easy and actually fun (she has the best personality!). She gave me the tour, showed me the gate code points of access for security, and just went above and beyond to make sure i had all the information, the correctly sized unit, and accessories for that unit. She is amazing!

潇摯

Haven't used storage since ours kids were in college and that was out of state. It was a pleasure to deal with Public's professional staff. Also very clean new looking units. Glad we checked them out first.

Kristy was the best!!

Kristy was the best!!

Staff

The staff is compassionate about their job and about your safety and satisfaction. Truly a great experience.

A great clean storage facility

A great clean storage facility. Everyone is always so nice and welcoming. I feel very safe there and would recommend it to anyone who needs some extra space

Personnel are Everything

The people at the Public Storage I am currently renting space from are the real reason I chose to go there. I had done my research, decided on the size of unit I needed, and the price I was willing to pay. I almost walked away because of the truly intrusive and repetitive e-mails and phone calls I received after reserving the unit. I am an adult and do not need or want to be called and e-mailed multiple times: I MADE a reservation, I HAD all the data, yet I was hounded with repetitious e-mails and calls. Thankfully, when I called the office, a lovely woman by the name of Sade, tried to settle me down. She asked me to select a time to come in (on the day I had already stated I would be there), so that she would be available to show me the unit and answer questions before finishing up the required paperwork. I was pleased - until I got another few e-mails. On the day of my appointment, Sade received the brunt of my annoyance regarding the calls and e-mails with courtesy and style. That display of sincerity and concern saved the day. Corporate needs to change the computer settings to STOP "helpfulness" from bordering on insult and harassment. They also need to be upfront about the "required" insurance fees that are not really noted until you go to sign up. The building in my case is brand new. I was impressed with the cleanliness, the lighting, the temperature control of the building, and especially the many evidences of security. But again I come to the main reason I chose THIS location: The Personnel!!! Their commitment to customer service is exceptional.

Jessica was very informative, answered all of our questions very patient. Excellent customer service.

One of the best public storage I have been to. Jessica, Samantha, Sade are an absolute joy. They are very helpful and go out of there way to make sure you are taken care of.