The Storage Mall - Rochester

1214 Brooks Avenue , Rochester , NY 14624 (877) 449-1281

See all 7 reviews

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We are experiencing high demand in this area.
Make sure you reserve a unit for free today to hold a storage space.

  • 5' x 10'

    5' x 10' Unit

    Climate Controlled, Interior, Roll Up Door

    Discount Price

    $76.00
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  • 10' x 5'

    10' x 5' Unit

    Climate Controlled, Interior, Roll Up Door

    Discount Price

    $87.00
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  • 5' x 15'

    5' x 15' Unit

    Climate Controlled, Interior, Roll Up Door

    Discount Price

    $98.00
    continue
  • 8' x 10'

    8' x 10' Unit

    Climate Controlled, Interior, Roll Up Door

    Discount Price

    $99.00
    continue
  • 8' x 10'

    8' x 10' Unit

    Climate Controlled, Interior, Roll Up Door

    Discount Price

    $109.00
    continue
  • 10' x 10'

    10' x 10' Unit

    Climate Controlled, Interior, Roll Up Door

    Discount Price

    $92.00
    continue
  • 10' x 10'

    10' x 10' Unit

    Climate Controlled, Interior, Roll Up Door

    Discount Price

    $101.00
    continue
  • 10' x 12'

    10' x 12' Unit

    Climate Controlled, Interior, Roll Up Door

    Discount Price

    $129.00
    continue
  • 10' x 12'

    10' x 12' Unit

    Climate Controlled, Interior, Roll Up Door

    Discount Price

    $142.00
    continue
  • 10' x 15'

    10' x 15' Unit

    Climate Controlled, Interior, Roll Up Door

    Discount Price

    $144.00
    continue
  • 10' x 15'

    10' x 15' Unit

    Climate Controlled, Interior, Roll Up Door

    Discount Price

    $158.00
    continue
  • 10' x 20'

    10' x 20' Unit

    Climate Controlled, Interior, Roll Up Door

    Discount Price

    $187.00
    continue
  • 10' x 20'

    10' x 20' Unit

    Climate Controlled, Interior, Roll Up Door

    Discount Price

    $206.00
    continue

How it works

Reserve 1

Reserve your
storage unit for free

Facility 2

Visit the facility to finalize the rental

Move 3

Move-in!

Operating Hours

Office

Sun closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat 9:00 am - 3:00 pm

Unit Access

Sun 6:00 am - 10:00 pm
Mon 6:00 am - 10:00 pm
Tue 6:00 am - 10:00 pm
Wed 6:00 am - 10:00 pm
Thu 6:00 am - 10:00 pm
Fri 6:00 am - 10:00 pm
Sat 6:00 am - 10:00 pm

Features and Amenities

  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Loading dock (truck access size-54ft)
  • Vehicle requires title
  • Handcarts available
  • Email billing available
  • Rent due on 1st of each month
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
  • Allow 18-wheeler dropoff

Additional information

Customer Reviews

Leave a review

  • 2.0 of 5 stars

    Wayne Miles

    March 20th, 2025

    Horrible experience with customer service!

    You need a better system getting contracts signed and not through a text msg link. No one came out of the office until 1 hour later! We wasted 1 hour on the phone being bounced around. Cost us an extra hour from the movers! Are you going to reimburse us $100? Of course not! Storage unit is 329 if you decide to do the right thing! In the meantime you're getting bad reviews.

  • 4.0 of 5 stars

    Wayne Miles

    March 18th, 2025

    Very disappointed in your customer service!

    We tried to reach someone at your Brooks Ave location, to sign the contract no one was there to help us! Had to call to do an online check in. Spent 1 hour on the phone, while movers were waiting! Your text on line link wasn't working! Finally someone at the office walked out to help us. Thought no one was there?? It was a total nightmare. Movers charged by the hour, $99 are you willing to reimburse us or give us 1 month free?

  • 5.0 of 5 stars

    Terri Miller

    August 12th, 2024

    Easy Process/ Affordable

    Easy to rent online. Facility is clean and accessible. Staff was friendly and helpful!

  • 4.0 of 5 stars

    Rodney Hill

    September 22nd, 2023

    Pretty good

    My experience with spare foot has been well. During my move in to the unit, there was nobody to help assist me but I was able to figure it out. Other than that, it was a pleasure.

  • 4.0 of 5 stars

    TINA HARRING

    May 30th, 2023

    MOVE IN DAY

    THE DAY OF MOVING MY STUFF IN THE UNIT NO ONE WAS THERE TO TAKE THE MOVERS TO THE UNIT I HAD TO CALL CUSTOMER SERVICE TO FINISH MY PAPERWORK AND GET THE CODE TO GET IN THE BUILDING..THANKS TO CUSTOMER SERVICE THEY WERE VERY HELPFUL AND WAS ABLE TO FINISH MY PAPERWORK ONLINE AND GIVE ME THE CODE THAT I NEED TO GET IN THE BUILDING...

  • 5.0 of 5 stars

    Shenetha Ann<br />Jones

    April 4th, 2023

    They were very professional

    I like that they asked questions while I was deciding on what size I needed

  • 5.0 of 5 stars

    Rebecca

    June 10th, 2022

    Friendly staffing

    Nice facility, friendly staffs

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