Extra Space Storage - 3247 - Cheektowaga - Union Rd

Made Me Feel Right At Home From The Moment I Walked In.

I was highly impressed by their commitment to going the extra mile. Thanks to their customer-centric approach, teaming up with them was great. They have a strong commitment to customer satisfaction and聽success.

Barbara is great, knowledgeable and professioal.

I was nervous renting site unseen from out of state for my college aged daughter. All my anxiety was for nothing. Barbara run a safe, clean, helpful, and profession place! I couldn't have picked a better place if I saw all Buffalo had to offer.

Facility review

Facility was easy to navigate. Barbara is lovely.

Barbara was very pleasant!!

Had a wonderful experience, on such a bad day! Barbara was very kind and professional. She was very detailed when given tips on how to open the door and how to use the lock. She turned a very stressful day into an amazing easy move. THANK YOU BARBARA

Great Experience

Rental was painless. I never had to go a see anyone. The entire process was handled on line. No appointments to make.

Excellent Customer Service

Both Barabara and Aleisha made the experience of moving in customer friendly amd a pleasure

Barbara is amazing

Had a wonderful experience Barbara was very friendly and professional even gave me tips on how to open the door and how to use the lock as well as being quick with the paper work all around it was an A+++ visit

Great

Really enjoy the climate control storage and it works well for our needs.

Very friendly

The office Manger was very helpful and friendly.

Very nice

Everything was great. Very nice customer service new a lot about the storage units. I will definitely be coming back in the future.

Clean & friendly

Clean, helpful, friendly, accommodating

This space will meet the need

I was told initially about the insurance fee that I would be charged so that was a surprise to me. Overall the small space will meet the need.

Owner

No story to tell yet but everything so far is grand. Thanks for your service.

Nice and clean

Perfect space for all my needs

Great!

Great service for a lower price than most.

Unit was smaller then expected

Unit was smaller then expected

Review

The facility is very nice and the storage unit is very clean. Customer service was super sweet too.

Customer Service was amazing!

The lady who helped me was really charming and sweet. She was very informative and clear about how the process of storing my items will go. She had glasses and blond hair im sorry if i forget her name i think it started with an L but she was wonderful!

manger was nasty

I called another life storage and they gave me the $99 deal so that’s how they get u then after a few months it goes up to $155

Overall Review

The customer serve was short staffed and had a long line waiting. Once I was helped it was quick and easy with the rapid check in and pre-reserved spot. The pricing is a little high for a 5 by 5 unit that doesn't come with any a/c or electrical sockets.