Prime Storage - Bronx - University Ave

Good convenient and clean

Everything you need in a storage unit.

A little dusty and can be more lighful.

It was a bit hard to open after unlock the lock Good thing there was a male finger topen but think I saw a bend closed to the side. So maybe that's could be the problem.

Good service, brand new facility

Found this from online research as one of the cheapest storage across NYC. Called the location office, theanager and staff are all very nice and helpful so I decide to pick this location. Overall, very good experience, and with the first month free promotion, this is cheaper than other facilities.

Great customer service

Thank you for your help. Really great staff and easy enough storage

Online

Everyone was friendly and answered our questions. Also they were accommodating and reminded me of my reservation through a phone call.

Clean and friendly

Nice and clean. Our unit is conveniently located within the storage facility, and easy to access. The employees were very kind. Only negatives so far are that it's located near Yankee stadium/major Deegan and thus can be tricky to get to, especially the first time. Also hours are somewhat restrictive, so it's not possible to go really early or really late to ensure that there's little traffic

So far so good - nice staff and clean

So far so good. Very clean, and nice staff. The only problem was it was really hard to find and access - near Yankee Stadium. I am also worried about the price increasing quickly, because it was such a good deal

Affordable

It’s affordable pricing but the location is where you wouldn’t even know a storage facility was there .

good service

Good service, very professional

Nice place for a good price.

Large building with different size storage rooms to fit your needs.

An amazing facility

It was easy to move in with great customer services.

Irene & Justin are the BEST!

Just want to thank this facility and most importantly Irene and Justin because they helped me so much in a moment I most needed it and instead of turning their back they helped me!! Thank you

Great facility, only downside is access to location.

Its great storage. Pro Price Clean Freindly staff Con Location one way street Hours of ops no 24hr access Heavy construction in the area/heavy traffic

i like the place

the storage is affordable and is easier to access

Awful Experience

I rented at a decent price and they forced me out by issuing an immediate rent increase that was more than double my monthly rent after I moved my stuff in. I made endless attempts with Customer Service for a fair resolution, but they got irritated and became very blunt, very quickly. I was told my contract allowed them to raise my rent EVERY month if they saw fit. Very disrespectful and not conducive to a lasting, successful business. Unhappy and very put out by having to find another place for my stuff.

Pretty good

I was able to meet with the representative, who was able to give me a tour of the facility. I will admit the facility was a little damp and dusty but the items I am placing will not be affected.

In office employees are phenom!

Your employees are phenomenal, they have to clock out before they’re actually finished working with people who come in late and clearing up, they should definitely get paid more!

Close to the apartment

I had a storage with one of the competitions and the place was depressing and no one to help you out. I loved the way I was treated and the building is super clean.

great facility

great facility, wonderful staff. well lit walkways and elevator very happy

Good customer service

Some issues depending on location, I had to move twice due to facility issues like water leakage. Customer service is good though and they notify you of any issues promptly and reply quickly to emails and phone calls.