Public Storage - Wayne - 1661 Route 23

Great experience thus far

Kathleen was great she’s friendly and helpful. No issues to report thus far I was able to get a great rate for 6 months. We shall see how it goes after then. For now I’m very pleased with this facility.

Very friendly and clean

Very friendly and clean easy to get to. And very helpful

Paperless easy movein

Very good experience ..easy..paperless

Great experience

Great first impression and would highly recommend

Great experience

Great experience. Facility is bright and clean and well maintained. Customer service is awesome and Sydney was a huge help with getting me set up with my unit.

Alison

Alison, was amazing. She was friendly, informative, and accomdating. She was helpful and patient as I asked questions and then opted for a larger unit.

I was very impressed with the service...

I was very impressed with the service the first time I went to public storage. The young woman who helped me was very thorough. My second experience today was equally impressive. The young woman today was extremely helpful. I'm very impressed with your security. Thank you.

The associate who helped us was so...

The associate who helped us was so pleasant and knowledgeable, she made the experience a breeze!

Melissa S

Melissa S. was wonderful. She walked us through the process and helped us make the decision on the size of our storage area. She showed us the different size boxes and again helped us to decide on which ones were best for us. She was very knowledgeable and we enjoyed her pleasant personality.

Easy no hassle great customer service

Easy no hassle great customer service

I would highly recommend them to...

I would highly recommend them to anyone. Excellent service.

Public Storage was so friendly and...

Public Storage was so friendly and helpful. They always have a good promotion on their website or when you call. They are month to month, making it easy to cancel. The place is super clean and very safe. I highly recommend them.

Everything is just great

Everything is just great, with the exception of the temperature. it's a little too high.

Very Simple

The process of renting and obtaining my storage unit was very easy. The staff was very nice and explained everything. The only things I would add is I made my reservation online and requested that details be texted to me, but someone called me the next day. Also, the web site did not say you had to make an appointment with the property manager to get your unit, it only says to be there before the office closes. I was told I needed to make an appointment. Not a huge deal to me, but could be an issue for someone else. Overall, I am still very pleased with my experience

The facility was exactly what I needed. The space was clean and temperature controlled. I have used this location in the past and came back here again. Good customer service.

Rented a unit with my cousin today for her dorm room items during the summer and some things of mine. The whole process was quick and thorough. James is the manager there and welcomed us when we came in and gave us bottles of water to cool off from packing and moving all day. He showed us the storage and explained everything in detail, even including how to make sure the lock is properly put on. Apparently, some people do not lock their doors properly, but it was important for him to explain how this can happen. He even suggested something to keep the space dry to prevent our clothes and tv from getting ruined by humidity. He really cares about the people he deals with and I feel safe knowing he is in charge of the place we're keeping our things. My cousin and I recommend this location and James if you need storage. P.S. Congrats James on you and your wife expecting!

Met with James on 4/17/17 to view my available options regarding storage unit sizes available. James was a pleasure to deal with. He was waiting for us at our scheduled appointment time, and he was courteous, knowledgeable and took the time to explain everything to us in detail, regarding the contract, and available insurance. I could not be happier with the service. Thank you James, it's not to often these days that you find people who take pride in what they do, and do their job as well as you. PS: My wife and I after a long trip from our home in Pa ate lunch at Anthony's Italian Restaurant across from Public Storage, which James recommended, and it was fantastic

Great place to store things

It was a good process getting in. It will change to 5 stars when they fix amount we pay each month. Hope it's fixed soon.unit was great and manager was great. She went through everything we needed to know.they fixed it. Yahoo. 5 stars.

outstanding

the manager on site, Sal, he was absolutely great to deal with i could not have asked for better service. His professionalism and manners were well above the rest. Thank you so much

alison

Alison was very friendly, helpful in choosing what I needed. Very pleased with the job she is doing. Wayne Public Storage...Rt. 23...Wayne, NJ