Extra Space Storage - 3773 - Mountainside - US Highway 22

The storage unit was spacious and very clean.

Close to home, this company offered me a spacious storage unit at a very competitive price, lower than many other companies in the area. I am thrilled to have it while I am transitioning from one home to another.

Excellent customer service to a storage unit newcomer.

Local and convenient; competitively priced close to home.

Just what we needed

We rented a space at the Life Storage on RT 22 Mountainside, NJ. First we would like to thank Robert for help in selecting the right unit and the tour of the facility. Second Robert made filling out the paperwork very easy and quick. Robert made sure as we went through the paperwork that we understood everything. We are very happy with everything.

Incredible service

I can’t say enough positive things about my experience at Life Storage! Reserving a unit online was quick and easy. When I went to the facility for the first time, I had the pleasure of meeting Robert, who was INCREDIBLY helpful, thorough, and friendly. He walked me through everything I needed to know about my unit and personally accompanied me there the first time to make sure I knew exactly where to go, how to activate the security gate, how to use the lock, where to find the handcarts, etc. The personalized service I received at Life Storage from Robert was truly exceptional and I am so happy I chose to store my things there! A+++++++!

This storage unit suits my needs !

Storage units are very clean. Size suits my needs.

Good place for the price

Price and customer service are great! The hallways could use some sweeping every now and then.

You’re on your own

I’ve called several times with questions even during office hours but get voicemail. I was locked out one night, oh well. Didn’t get a return call until the next day. Called at 3:50 pm during office hours on a weekday to make sure I’d have access on Christmas Eve since we stores our presents there, no return call until the next day. I got another apologetic voicemail from them. I returned the call within minutes from their call, but nobody answered at 11:30 am. I don’t sit by a phone in an office all day. My phone is off while I teach. It is very frustrating that this facility doesn’t pick up the phone even during daytime hours or call back until the next day. Never again. I will shop around next year for a differently owned facility and ask a lot of questions prior to my rental.

very nice management, lacking in staff and cleanliness

This storage facility has a very nice manager, who I believe is named May. She is very supportive and the facility seems to be run well. I had no problems except for there being some dirt around the elevator unit.

Smooth move in to our storage unit

Everything was very smooth, the staff made our move in very simple with their flexibility and helpfulness. Unit is clean and easy to access.

Wonderful staff, easy process.

When we used this service to find a storage unit, Mae, who works at Life Storage, called us the same day to ensure that all was good and we have no questions about move in day. As the day got closer (as I picked a little over a week away), Mae called back to ensure we were still keeping our reservation and that we didn't have any questions. She was very nice, thorough and polite. She made the whole process super easy! The place was super clean, while I wish we could afford a little bit of a bigger unit, this place still has some of the best prices around.

Simple & Easy Online access & setup.

The prices given online were in actuality not the actual overall price, but good competitive pricing for the area.

The place was closed

I went somewhere else. No notice, no news on the website. It looked good otherwise.