CubeSmart Self Storage - Lakewood - 1519 Prospect St

Great facility

We were set to arrive within 7 minutes of the facility closing with our RV and the employee stayed late to get the paperwork done and everything set up. I traveled over an hour to get there and greatly appreciated the time he took to help get it all done for us.

Great price! Nice young man who helped me!

Great experience. I just wish the roads surrounding the place were in better shape. They’re awful!

Great secluded facility

Only thing that’s a concern is gate access issues

Smooth move-in

It was very easy to move in. Excellent customer service.

Great storage, professional & friendly staff

This is a Great storage with professional & friendly staff. Good for long-term. I also store my car with them.

Very clean and the process was simple

The process of reserving the storage was easy, The facility is clean and the pricing is right. The staff was very professional nice and helpful.

Too early for review

Too early to review this just put in a few things and have one been there once

Great place

I’m actually switching from another storage that’s too expensive

Bad customer service

I made a reservation over a week in advance and received a courtesy call from a worker shortly after making the reservation. I showed up the day of and no one was at the location. I called multiple numbers and spent over an hour and then drove to the other location down the road and luckily someone there was able to help me. No one returned my multiple calls and it was very unprofessional. The worker who did eventually help me apologized tremendously and was very helpful. I am thankful for him because he was the only positive part of the move in experience. Although the overall customer service was terrible and if I had more time I would have found somewhere else to store my furniture.