SpareBox Storage - Weare

customer service very good

2nd review customer service very polite and helpful

customer phone service excellent

used sparebox in the past and was satisfied with pricing and customer service

Everything went fine

All went as described . No issues at a point. People on phone conversations were very helpful.

Very disappointed with costumer service and misleading pricing

Had a confirmation of a price and move in date emailed to me and was told it was expired despite being the day stated in the email and was charged 30 more dollars a month and was told there was nothing that could be done despite having documented proof.

Convenient and clean

Rental with Spare Box has been seamless. The facility is secure and clean. Rented one unit, needed to upsize, rented a second larger unit, and moved out of the smaller unit all from the comfort of my living room. Insurance easily included when renting a unit. Auto billing is also appreciated.

easy accessx

1st time using storage. Clean storage area good size for my needs.

Things worked out very well

Parking my RV with no problems

Exactly what I had expectef

Great price for storage units

Wrong Unit at First!

It was a bit confusing since there was no kiosk to enter my reservation code into...then I got a smaller unit then my final reservation had said. When I opened the storage unit I noticed that it was smaller than expected and there was mouse poop in it, although the rest of the unit was very clean. The first person I called to rectify the situation was not very pleasant and left me on hold for 15 minutes before I just hung up, she did not call me back as stated in the beginning of the call. So I called a new representative and he was good about getting me the reservation that had been confirmed in an email, with a reservation code! I did end up with a very nice larger unit finally!

The price is right

There are no employees on site and not all of the parking was numbered. Was a little confused on where to park my RV. The customer service lady on the phone was trying her best but I didn't get a solid answer. Was eventually told I could park anywhere there was an open spot. Hope I didn't piss off any other storage customers by taking their spot.