Prime Storage - Wilmington - N. 23rd Street

Really people great staff super clean

Staff was super friendly very helpful very knowledgeable

Staff were super helpful!

Staff were incredibly helpful and friendly; they even set up my lock for me and attached it to my unit! I came at the end of a long day and they were so kind and thoughtful. Excellent facility!

Clean Secure Facility but FREQUENT Rate Changes

Creeping rates up.... ZERO change to what I get but every couple of months I have to pay more.

Payment Receipt Leaves much to be desired

I greatly dislike NOT getting a PDF payment receipt in my email. Instead I now get an email link referencing spreadsheet line with information. Also price is too much.

Nice clean storage, great customer service.

Rented a 10x30 at Prime Storage near the airport. Great location, Hunter is an excellent manager.

Great place, Great crew

I'm disabled so start with that and anxiety, a pandemic and an encroaching. From the moment Hunter picked up the phone and told me I'd called the wrong location it was fabulous! A different yep called to confirm and we did everything over the phone other than dropping off document copies. Fantastic place and people!

Prices have increased way too much.

The staff are extremely nice and always willing to help. The prices continue to go up, two or three increases in the last 6 months.

Great Customer Service and Clean Facilities.

Excellent Place to Do Business With.

Best Facility in town

Always Clean. friendly staff, good price with great move-in deals

Excellant staff

Becky and Hunter are an amazing and excellent team. They’re very straightforward very understanding and very knowledgeable they were very tentative to my needs and we’re extremely helpful I would absolutely recommend them to anyone.

Everything is great, but the pricing is a little high.

The prices are a little high. But everything else is great.

Conditioning not good

Pay for a conditioned space. Over 90 degrees and above 69% humidity in summer. Complained. Not much done. I have a gauge from work that is accurate and calibrated.

Storage review

Clean, great service, and they really work with you.

Nice and secure facility.

Love the location and ease of getting in and out. Friendly staff!

Great location and professional service!

Love the people here. The location is great and pricing is reasonable.

they are very good

very nice people informative and answer all questions

Overall a place I trust with my things.

My things have been in your storage for way over ten years and I've never had anything but a pleasant & professional relationship with every employee. My daughter, her husband and my grandson live there (I used to) & I can get a weather report from your employees or a report after a hurricane or whatever weather comes along--all in all an enjoyable & trustworthy business.relationship.

Safe clean easy access a little pricey

Thirty is a lot of words to have to make up.

Very helpful

Getting an affordable storage space was very quick and Easy. Staff is very friendly!

Have used this facility several times.

The facility had excellent customer service. Pleasant and helpful. Units are clean and ready for move in