SmartStop Self Storage - Raleigh - 5012 New Bern Avenue

5012 New Bern Avenue , Raleigh , NC 27610 (877) 449-1281
Book Now

We are experiencing high demand in this area.
Make sure you reserve a unit for free today to hold a storage space.

  • 5' x 10'

    5' x 10' Unit

    1st Floor, Interior

    Discount Price

    $37.00

    Regular Price

    $57.00
  • 5' x 15'

    5' x 15' Unit

    1st Floor, Drive Up Access

    Discount Price

    $51.00

    Regular Price

    $78.00
  • 10' x 10'

    10' x 10' Unit

    1st Floor, Interior

    Discount Price

    $72.00

    Regular Price

    $110.00
  • 10' x 10'

    10' x 10' Unit

    1st Floor, Climate Controlled, Interior

    Discount Price

    $104.00

    Regular Price

    $160.00
  • 10' x 15'

    10' x 15' Unit

    1st Floor, Drive Up Access

    Discount Price

    $106.00

    Regular Price

    $163.00
  • 10' x 15'

    10' x 15' Unit

    1st Floor, Interior

    Discount Price

    $106.00

    Regular Price

    $163.00
  • 10' x 20'

    10' x 20' Unit

    1st Floor, Interior

    1st Month Rent Free

    Discount Price

    $139.00

    Regular Price

    $214.00
  • 10' x 20'

    10' x 20' Unit

    1st Floor, Drive Up Access

    Discount Price

    $139.00

    Regular Price

    $214.00
  • 10' x 20'

    10' x 20' Unit

    1st Floor, Climate Controlled, Interior

    Discount Price

    $179.00

    Regular Price

    $275.00
  • 12' x 20' Parking Space

    Drive Up Access

    Discount Price

    $73.00

    Regular Price

    $112.00
  • 10' x 50' Parking Space

    Drive Up Access

    1st Month Rent Free

    Discount Price

    $120.00

    Regular Price

    $239.00
  • 10' x 50' Parking Space

    1st Month Rent Free

    Discount Price

    $120.00

    Regular Price

    $239.00

How it works

Reserve 1

Reserve your
storage unit for free

Facility 2

Visit the facility to finalize the rental

Move 3

Move-in!

Operating Hours

Office

Sun 10:00 am - 2:00 pm
Mon 9:30 am - 6:00 pm
Tue 9:30 am - 6:00 pm
Wed 9:30 am - 6:00 pm
Thu 9:30 am - 6:00 pm
Fri 9:30 am - 6:00 pm
Sat 9:00 am - 4:00 pm

Unit Access

Sun 6:00 am - 10:00 pm
Mon 6:00 am - 10:00 pm
Tue 6:00 am - 10:00 pm
Wed 6:00 am - 10:00 pm
Thu 6:00 am - 10:00 pm
Fri 6:00 am - 10:00 pm
Sat 6:00 am - 10:00 pm

Features and Amenities

  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Handcarts available
  • Moving supplies for sale
  • Manager lives on-site
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)

Additional information

Customer Reviews

  • 5.0 of 5 stars

    Mike Lewis

    November 3rd, 2024

    Best price close to my home

    Would be nice if it was less expensive but is convenient to my house

  • 4.5 of 5 stars

    Gabriel<br />Rodriguez<br />Jaimes

    September 5th, 2024

    It’s really nice and neat and easy to access

    It was a nice and relaxing evening with the easiest pace with friendly employees and good energy and environment

  • 5.0 of 5 stars

    Denis Calix

    September 2nd, 2024

    No coments

    Everything good and yes i could recomend it to someone else

  • 5.0 of 5 stars

    Denis Calix

    August 30th, 2024

    Everything good

    Nice custumer service and easy to access

  • 4.5 of 5 stars

    Claudia<br />salmeron

    August 28th, 2024

    Best discovery I made

    Staff is great and such an easy process

  • 5.0 of 5 stars

    Mike L

    January 17th, 2024

    Just the place I needed for storage

    Lacy was very helpful and showed me the space. The sign in was very easy. I would definately recommend this place.

  • 5.0 of 5 stars

    Er19

    February 16th, 2023

    рџ’Ґрџ’Ґрџ’ҐвњЁ The best experience ever!!...

    Hello...Yesterday i had a very wonderful and a very professional experience and time with Ms.Lasey and the gm Mr. Nathan at the smart stop self storage!... new bern avenue in raleigh... Ms.Lasey was very informative about how, as a customer you can get the best deal and best experience with smart self storage!...She is very caring knowing and has A definitely perfect customer service satisfaction!!... Thank you once again for the wonderful experience!....

  • 5.0 of 5 stars

    Irene Martinez

    December 12th, 2022

    It’s great

    Customer service was amazing they are kind and helpful. Thank you

  • 5.0 of 5 stars

    Lolita Neal

    October 31st, 2022

    Great price and customer service

    Lacey and Angela were both great. They were attentive, understanding, courteous and welcoming. Thanks for all the assistance.

  • 5.0 of 5 stars

    robin jackson

    October 26th, 2022

    clean facility, great price and customer service

    Lacey was very helpful and efficient. She made the process very easy!

  • 5.0 of 5 stars

    Eric

    September 23rd, 2022

    Very professional!

    Miss Sarah was a wonderful professional manager here at the storage she made sure that all the very important questions were answered and I truly appreciate her professional assistance Thank you so much!

  • 5.0 of 5 stars

    Caleb

    August 15th, 2022

    Good customer service

    They were available for booking on short notice and have a nice secure facility.

  • 5.0 of 5 stars

    Faye Heard<br />Terrell

    August 7th, 2019

    Great on all aspects of customer satisfaction.

    Customer service oriented. Courteous, friendly, informative and great options. Clean and smells great. Service with a smile.

  • 5.0 of 5 stars

    Michael

    July 11th, 2019

    Size, Price, Location And Customer Service All Solid

    Check-in was easy and quick. Good price for a good size unit. Best part is easy access!

  • 4.0 of 5 stars

    Brian

    May 18th, 2019

    Great customer service, fast and easy!

    Only bit of improvement would be creating a smoother entry into hallway for C127. Can't get a cart into that area.

  • 4.5 of 5 stars

    michael<br />satterfield

    May 3rd, 2019

    very helpful ,friendly staff ,i would recomend others .

    clean lot best prices ,very nice staff .willing to assist you ,great location ,

  • 5.0 of 5 stars

    MarQuella<br />Thompson

    April 1st, 2019

    Wonderful customer service.

    Lacey was very courteous and helpful. She has wonderful customer service skills. She assisted me with the appropriate size storage unit and provided me with the instructions for going in and out of my unit. I definitely will give her five stars. Keep up the good work!

  • 5.0 of 5 stars

    Heidi

    January 1st, 2019

    Very user friendly

    Excellent customer service. Unit is exactly as advertised. Very accommodating staff.

  • 5.0 of 5 stars

    Shavonne

    October 16th, 2018

    Clean space

    Very clean and more spacious than I originally thought!

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