10 Federal Self Storage -12004 Trinity Rd, Trinity, NC 27370

12004 Trinity Road , Trinity , NC 27370 (877) 449-1281
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We are experiencing high demand in this area.
Make sure you reserve a unit for free today to hold a storage space.

  • 5' x 5'

    5' x 5' Unit

    Climate Controlled, Interior, Roll Up Door

    Discount Price

    $39.00
  • 5' x 10'

    5' x 10' Unit

    Climate Controlled, Interior, Roll Up Door

    Discount Price

    $69.00
  • 10' x 15'

    10' x 15' Unit

    Climate Controlled, Interior, Roll Up Door

    Discount Price

    $179.00
  • 10' x 20'

    10' x 20' Unit

    Climate Controlled, Interior, Roll Up Door

    Discount Price

    $229.00
  • 12' x 40' Parking Space

    Discount Price

    $39.00

How it works

Reserve 1

Reserve your
storage unit for free

Facility 2

Visit the facility to finalize the rental

Move 3

Move-in!

Operating Hours

Office

Sun 9:00 am - 5:00 pm
Mon 8:00 am - 9:00 pm
Tue 8:00 am - 9:00 pm
Wed 8:00 am - 9:00 pm
Thu 8:00 am - 9:00 pm
Fri 8:00 am - 9:00 pm
Sat 9:00 am - 5:00 pm

Unit Access

Sun 12:00 am - 11:59 pm
Mon 12:00 am - 11:59 pm
Tue 12:00 am - 11:59 pm
Wed 12:00 am - 11:59 pm
Thu 12:00 am - 11:59 pm
Fri 12:00 am - 11:59 pm
Sat 12:00 am - 11:59 pm

Features and Amenities

  • 24-Hour access
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Loading dock (truck access size-10ft)
  • Electronic gate access
  • Handcarts available
  • 24-Hour kiosk service
  • Spanish speakers on staff
  • Email billing available
  • Rent due on 1st of each month
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Homeowners/renters insurance accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
  • Allow 18-wheeler dropoff
  • 10% Military discount (active-duty, reserves, veterans)

Additional information

This facility is 100 fully automated and so you do not need to bring anything with you to the location. You can also reserve and complete the move-in process all online and once you become a tenant and are renting a unit/space, this facility is accessible 24/7 with an access code that you get to create. We do have a Contact Center available to assist, should you have any questions or comments. Please feel free to reach out to our Contact Center during our operational hours: Monday-Friday 8 am-9 pm, Saturday 9 am-5 pm & Sunday 9 am-5pm EST, where we always look forward to serving your storage needs

Customer Reviews

  • 5.0 of 5 stars

    SHAWN PRAIRIE

    September 30th, 2022

    Great deal

    Very easy check in. Great value

  • 3.0 of 5 stars

    John D White

    July 19th, 2022

    Less than ideal move-in, but got into it finally.

    Drove there and got inside the gate with no problem. Drove around to the inside entrance and found my unit. Was concerned that DaVinci lock was not as identified as provided in my received email, but tried the provided combination anyway. It didn’t work. Tried to call Customer Service, but there is no cell service from inside the facility. Had to go back outside and call Customer Service. Finally reached a representative who helped me with my problem immediately. Went back inside and tried new combination and it worked. Made multiple trips from locker to car. Wished the facility had a dolly or hand truck to facilitate the process. All’s well now.

  • 5.0 of 5 stars

    Cynthia Gray

    July 18th, 2022

    No hassle, ready to use, easy to use.

    I didn't realize that the facility didn't have a person available in the office. Even without someone available the process was very easy. I called customer service because it looked like my reservation didn't go through. They very quickly helped me and stayed in the phone until my issue was resolved. Sometimes systems mess up but getting the issues resolved quickly when a mistake is made, that's Customer Service & Beyond.

  • 5.0 of 5 stars

    Christopher

    May 11th, 2022

    Easy to book and fairly priced.

    I had some unique circumstances which required me to contact customer support 3 times. My calls were answered quickly and the support was very helpful. The unit was exactly what I expected from the description and easy to access.

  • 5.0 of 5 stars

    Howard Ogles

    May 5th, 2022

    Very clean and secure

    Would definitely recommend to anyone

  • 5.0 of 5 stars

    Martin Sarvis

    December 18th, 2021

    I actually moved in on Wednesday the 15th. Renters Ins thru USAA

    Easy to reach the unit. Very clean. Perfect size. I haven't had to use customer service but the online application was quick and easy.

  • 4.5 of 5 stars

    Pat Mullis

    December 7th, 2021

    A Decent Experience

    Its hard not having a live person on-site. Could not find any carts on the premises to use. But was very clean and the customer service gal, Sarah was so helpful on the phone.

  • 3.0 of 5 stars

    Joe Capano

    November 1st, 2021

    Phone assistance had a 50 min wait

    No one was at the facility and a long wait for phone assistance. We finally did an online move-in which we could have done before we left. Should push that for new customers

  • 5.0 of 5 stars

    Christy

    September 2nd, 2021

    Great storage facility

    Very convenient and clean. Customer service was great!

  • 1.0 of 5 stars

    Doc and Tara<br />Cecil

    May 16th, 2021

    Don’t get insurance and expect them to honor it when needed.

    We rented two units ourselves and my mom also rented a unit for over 6 months while our new home was being built. We purchased insurance on all 3 units for a “just in case” situation not ever expecting to need it. In one of the units water came under the wall and damaged our dining room table (warped the edge, mold everywhere). We filed a claim, sent in pictures of the damage to the table and water stain under the wall, even sent in stain on blankets wrapped around it and we were denied. We wasted a ton of money on insurance for 3 units and have a ruined table to show for it. This facility does stand behind their customers. They have an independent claims company from another state that made the decision. VERY UNFAIR-DO NOT USE THIS PLACE FOR STORAGE. WE ARE ALSO CALLING THE BETTER BUSINESS BUREAU AS WELL.

  • 5.0 of 5 stars

    Pat McDonald

    March 23rd, 2021

    Clean and easy to access,

    Very nice people to deal with and service was great

  • 5.0 of 5 stars

    Anthony Laskis

    November 11th, 2020

    Clean and secure

    I was looking for another storage unit and found this place online with an awesome price. The leasing process was easy and they included a lock. I called customer service to get the code and the gentleman I spoke with was very attentive and professional. I will be keeping this unit even after I move because I can’t beat the price and it’s secure inside storage facility.

  • 5.0 of 5 stars

    Mary

    June 1st, 2020

    Best Price & Best Customer Service!

    The best price ever and the customer service was wonderful. Everyone was pleasant to talk to and walk you through all steps needed. I will definitely be bringing more people to this storage facility to rent and was clean. Best experience I have ever had renting a storage unit!

  • 5.0 of 5 stars

    WILLIAM<br />FLANAGAN

    May 3rd, 2020

    Great and clean.

    Very clean easy access easy to rent friendly online service. Checked out a lot of places and this place is by far this best place.

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