Public Storage - Wake Forest - 12030 Stickman Street

What was expected

What was expected. Easy to locate the unit.

Efficient and painless

Made moving less of a burden with their efficiency and kindness

Very Friendly and Extremely Helpful !!!

5 Stars in all areas,very friendly and extremely helpful !

Climate control doesnﾃ｢竄ｬ邃｢t seem to be working well .

Just hope climate control is working well . So my stuff donﾃ｢竄ｬ邃｢t get damage .

Nice storage

I had no problem to get this storage and moved in next day. Easy, fast and affordable.

Good prices compared to all others.

Good location of the road and very clean.

Excellent

Mike, the Storage Manager, did a very nice job and explained everything throughly!

Great rates and Customer Service!

I really appreciated Michael following up with me and accommodating a change in my move-in date. He made sure I was able to take advantage of an awesome online price. He was extremely professional but also very courteous. I would highly recommend doing business with you guys!

Great customer service

The manager was extremely courteous and helpful. He even knew me by name. Great customer service

It was easy to rent this storage unit...

It was easy to rent this storage unit and we were given a thorough and thoughtful explanation of the costs, how to get thorough the security gate, and the specifics of the unit rented.

Nice clean storage

Nice clean storage, first time ever having to use one. Everything went very smooth. Michael was great explaining everything to us. HOPE to win one of the monthly drawings since I paid for 5 months in advance

Easy transaction to rent.

Easy transaction to rent.

Perfect for my wife and I and our stuff.

Perfect for my wife and I and our stuff.

I found Public Storage to be very clean...

I found Public Storage to be very clean and we'll lit with convenient accessible hours. The coded security gate puts me at ease knowing my stored items are safe. Mr. Michael Patterson was very customer service oriented, helpful and explained everything clearly.

Great Staff but Hidden Costs:

Great Staff but Hidden Costs: The manager was one of the kindest and most helpful people I've worked with. He understood the contract, walked me through it, provided me with everything I need, and explained everything clearly. However, there are a lot of upfront costs that are not obvious from the website. You pay for the key ($20), insurance is required (through them or through a private provider), and there is a one-time administration fee ($25). So, at the end of the day, you're paying for a lot more than just the monthly rate (even with the $1 special).

Everything was overall excellent, Need Wait List option

Everything was overall excellent - local staff are great, pricing is fair, feel like my belongings are secure. Had no issues so far with any moisture or mold/mildew. The only reason I remove a star is that I really wish there was a Waiting List concept on units of certain sizes.

Michael was very helpful

Michael was very helpful, professional, and was in and out very quickly. Would recommend this location.

Great experience with Public Storage

I had a great experience with Public Storage. Michael, store manager, was extremely professional and offered me several different options and add-ons. The property is really clean and well-maintained. I would definitely suggest this business to my friends and family.

Michael was knowledgable

Michael was knowledgable, process was impeccable, unit and site were spotless. Excellent service.

Overall a great storage facility

Overall a great storage facility. Employee is knowledgeable and helpful upon move in. Security is up to date with late hours to accommodate my schedule. We are glad to have our things at Public Storage.