10 Federal Storage - Industrial Park Ave.

Clean area

Clean area to have your car park an looks sucure

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I was very impressed with the unit!

My son-in-law helping me move in has just keep talking about the unit! Only thing that I saw was all the cobwebs hanging overhead! All the floors are clean which is a plus!

Very clean

Facility is very clean, I did have problem with lock but customer portal helped me work through it.

Very nice,great security, good price

This unit is well secured, good space at a good price.Easily rented online.

Great place

Wonderful place. I feel my stuff will be safe there. Plenty of security

Very friendly customer service

Fast and friendly response to my calls, they had everything done in no time. NO waiting

It was very easy to reserve on line.

When I arrived at the facility it was all automated and easy to access. Very clean and well lit.

GREAT

Really fast and easy to book. Made everything a breeze.

Maintenance is SLOW at non existent . Customer Service AWFUL

Have been outside RV space renter for over two years, in fact we were the first to store a RV in the covered spaces. Recently the power outlet to our space went out and I have tried for over 2 weeks to get someone to repair/replace the outlet. So far NOTHING. Last year a “secure” pedestrian exit gate to the facility was broken and left wide open to the outside. I called 5 times over the span of two months and nothing was done during that time to repair it. I finally gave up. Rental fees are going up every year but the service we are getting is getting less and less.

Disappointed in upkeep

Our initial experience was great and the folks in customer service were excellent!! I cannot say enough good things about them!! However. when we reported a minor issue with the ceiling, it was never fixed. When we reported a leak, it was never fixed. We rented a second unit and it also leaked. When we moved out the initial unit area was "flooded," my Dad's desk top was ruined, one box was dripping as we left, and we had to endure extreme heat (assuming an attempt to dry things out.) The minor leak we had reported a year or more ago had obviously not been fixed. Additionally, there was evidence that the other unit had also leaked. The bay door has been broken for months (again reported - twice) making the move even harder. Perhaps having someone closer to the unit inspect reports with customer present or just in general more often would help. i.e. it seems to be run from far away and the folks who physically were on site were not there often enough or didn't seem to do what needed to be done in a timely manner.

Nice great place

Very easy and perfect spot. I would recommend this place to friends. Easy access open 24/7 fits my needs fully. I’m very happy with this place

Climate control

It's supposed to be climate control well in the winter time they had the air-conditioning on it was cool in side than out and it was 20 out side any way because of that I lost a few old wooden things that my Parents left me pluse a clock from Germany.my parents our in heaven now

Very good experience

So far a good experience with clean facilities and overall easy process

Rats are through the stuff

My sister said her stuff had been bitten through by rats….

Nice labyrinth of storage units.

It's a nice place. Could use a map and some instructions for the loading bay door. Few spider webs and dead bugs, but not too bad. Nice temperature.

Clean and neat

Very nice facility. Very clean and well laid out. Some carts would be nice. Setting up the rental on my phone was a pain but so is everything else on my phone

Review of federal storage

Yes on line was very easy to complete. It's very clean units. Easy access. Ppl are very polite on the phone. I'd recommend to anyone I know. It's worth the price.

Storage unit

Everything was nice and easy. And everyone friendly and helpful. Thank you

Really nice customer service

Very nice facility. Very nice people to work with getting started.