Public Storage - Mooresville - 114 Joann Lane

Really like this

Really like this place the people were nice and it very clean

Awesome! Clean, friendly and convenient.

Awesome! Clean, friendly and convenient.

I made the reservation online

I made the reservation online. The local representatives contacted me and arranged a visit. I also received a reminder on the day of the appointment. I was pleased with the local site. Kody was the representative who handled the paperwork and the instructions. He took me to the unit and taught me how to enter and use the codes. Everything was simple and quick. Kody was very friendly and well prepared to answer any questions I had. Overall, a great and efficient operation!

Good communication with a great staff...

Good communication with a great staff member at a clean facility that's observing housekeeping, safety, and ppe protocols. Great way to start.

Outstanding service, and a clean secure facility.

Outstanding service, clean facility and excellent security. My second rental with Public Storage. Thank you, Codi for your outstanding service! Very happy with this location and staff!

Kody was very helpful

Kody was very helpful. The area is very clean and the layout is easy to navigate.

Good experience

Good experience. Place in good condition and clean. Site manager was very pleasant and super helpful getting is a locker.

Great on site professional service.

Great on site professional service.

A pleasant experience!!!!

The manager was very helpful and knowledgeable about her services that were offered by Publix Storage, including discounts. It was a very pleasant experience.

Very friendly Manager

Very friendly Manager, clean site, easy entry locked entrance, accomodating hours... overall great experience...

Public Storage Review

The property manager was courteous, knowledgeable and thorough. The unit is spacious. I also liked the location and the price.

Everyone that I talked to answered all...

Everyone that I talked to answered all my questions and was very helpful in finding me the size storage unit that I needed.

Very professional work force

Very professional work force. Everyone I worked with were acomadating. Only issue was bug moving trucks parked and loaded right next the the entrance making the Assessability To the entrance tuff.

Clean facility and very helpful and...

Clean facility and very helpful and professional personnel.

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Deb, the manager, was awesome. Very friendly. I was very happy with my experience, and I would definitely recommend Public Storage to anyone.

Suggestions for improvement

The desk employee (Cody?- Redskins fan) was very helpful. The inside facilities were great. Only suggestions I would say is the outside could use a new coat of paint since the paint is peeling pretty badly. Also, Cody(?) was nice enough to let us park in front of the automatic doors to unload since it was raining. If that awning were extended another 3 feet, we would have been completely out of the rain. Since it wasn't, rain got on the ramp and inside our truck. If it were extended, you could advertise "Weather protected /loading/unloading possible" or something of the sort. Those are just minor suggestions to help make Public Storage even better. Overall, we loved the facility, the dollies were very helpful, and would recommend it to everyone!

Clean and nice staff.

Clean and nice staff.

Nice facility

Nice facility. Very accommodating.

The service was excellent

The service was excellent. He was friendly, knowledgeable, and fast but accurate with the paperwork. My only complaint is that I was not made aware that locks were not included in the fee. Therefore, a lock was added by the person on duty without making it aware that this was an added cost. That was an unexpected $20 cost when I have my own locks I could have brought with me.

Kody called my son(Xavier Daniel) who is the renter for this space as soon as he went online with an an inquiry( I advised my son that PS was running an online special and they had a climate controlled unit at a reasonable rate) We ran down (literally it was close to closing on Sunday) and looked at the space and my son rented it on the spot. Clean space and Kody is personable, courteous and professional. Looks like we came to the right place.