Public Storage - Concord - 4971 Stough Rd

Always trust using Public Storage It's simply the best

Great service I trust with my stuff

Rental and move in was the easiest I've ever experienced

These people know how to do this everything went smoothly I'll never choose any other place.

Great storage! Really happy with the climate control unit

Really clean, the climate control unit is great

Key paid by the elevator needs to be on the inside of eve

The same code to enter the fence, building, and elevator. It is very inconvenient running between the elevator and keypad. If you are not quick enough, you will have to enter the code two to three times to get it right. The keypad to the elevator is very unnecessary. If you want to keep the keypad, relocate it inside the elevator.

huge place very clean

I felt the place had a lot of Security to get in the storage which made me and my family feel safe! the place was extra large! My only thing is it was real busy on the weekend we went! all the carts were taken but someone found us one! So maybe it was just that one time but I will be going on weekdays from now on!

Cheaper than others

It was relatively cheap. The gate access app is a little slow.

Clean and affordable

Clean, affordable, friendly, easy location

Overall a good experience

Facility was clean and adequate. Was a bit difficult to leave as the key pad was in an awkward place and despite there being someone inside they didn't come to help.

Great unit, decent price, amazing customer service

Very clean reasonably priced unit. Customer service was amazing, employees were very friendly, welcome, and immensely helpful. Would highly recommend this storage unit. :)

Surprise

Other than the surprise pop up costs... This was great.

Very nice and gentle ladies at front

Very nice and gentle ladies at front

Employees & Facilities at Concord NC Public Storage facilities

I have been a 12 yr long customer with several different bins at a specific location in SE Florida. I am mobility disabled and have to use friends to help me load and unload stored items. I have to say that the Public Staff people I deal with now in NC are far more pleasant and accommodating. Additionally, the facilities in this new building have been designed with easier access into the bins, making it less stressful to move large items in. I also sincerely appreciate the pricing structure!

Low prices on rental units

Low prices on rental units. Customer service is impeccable. Easy access to my unit.

Perfect

My unit was very clean and accessible. The representative was very helpful, the price very reasonable.. what more could you ask for?

Great Storage facility

Competitive pricing. Secure Facility.

Manager Chris lies to me about...

Manager Chris lies to me about insurance. She told me that insurance is required but I know it is optional. This is very unprofessional

I had a very good experience

I had a very good experience. A very helpful staff. Reasonable pricing. Personal service.

The timeliness of the initial call back...

The timeliness of the initial call back was unbelievable......Frank was very professional & very welcoming. When I got to the site, Chris & her new co-worker were on top of things. Very informative & courteous. Very pleased!!

Very Nice & easy

Smooth transition.......... . ......

Great experience so far.

Great experience so far. Very helpful staff, and reasonable rates! Highly recommend