ModBox Storage - Mebane Arrowhead

Great storage

Easy simple process, easy access, very helpful, good price. I had a great experience use the storage. Great for people who hate sitting on the phone like me, everything done online, quick and easy.

Easy and convenient

It was convenient and easy process. I will definitely use again next year for my college student.

Great location

I called for confirmation on my unit. On line the one I wanted wasn't available. So glad I asked and they had one at the same price for the one I reserved. Easy move in, great prices and awesome promotion.

Easy to move in same day

The facility is new, clean, indoors and climate controlled. Carts are there for you to use to move things in. I like that I was able to rent and move in all online.

Customer Service is STELLA. Robert and LaDius were great!

My renting the storage means I can tick the box off on my "to do" list. More importantly it means I've made a step forward towards my dream. It was like getting that FIRST key that opened whatever for you.... yes, that feeling!

Very clean and accessible

Very clean and Accessible, customer services was great no.problems at all.

Thank you

It was great experience , easy process , simple steps

Clean and efficient rental process

Overall great, took me a couple of tries to get a door code that would work.

Good value

Easy move in. Clean. Good price.

Great service.

Convenient and people are great. Thank you ЁЯШК

Best unit I have ever used

It is well lit, in a safe and secure location. I'm completely trusting that my belongings are safe and will remain in the condition that they were in when I put them there. The facility provided trolleys for moving heavy, multiple items and a elevator to the upper floors. My only complaint is the bathroom facilities are unexcessable.

Move in

So far no major issues with ove in. Facility is clean and nothing broken of note.

Easy to sign up, not so easy to get in

I realize that CopperSafe just took over management of this storage facility, but from my perspective they made sure that everything worked smoothly for you to sign up and give your money, but not actually access your storage space. Basically, management needs to make sure that all online and automated email information aligns with reality. Online & email information says you should go check in to the facility between 8AM and 8PM, and show your government issued ID, to complete check in. Yet the building is unstaffed and when you get there, your only recourse is to call customer service. I called three times before I was able to access the building and my storage space. Call #1 was to get the access code for the building. The access code turned out to be wrong. On my second call, I was given a universal access code, which worked. Then I arrived at my storage unit to find a wire and green plastic tag on the lock area which I had to break off. Again, I had to call customer service to figure out this is what I was supposed to do. It's not hard to modify an automated email to include this information. I'd like to note that Tiffany in customer service was very friendly, patient, and super helpful.