10 Federal Storage - 1002 - Hwy 54

Very smooth transition. Still moving stuff but at my leisure

I researched locations and this was top pick. Everything was very easy to set up.

Great place to store items

Quick and easy move in procedure.

Thank you - Customer Support!!

When we arrived at the unit - it was not a "climate controlled" unit that I thought I had booked. Immediately I contacted customer service and the gentlemen on the line helped move my reservation to another unit that fit my needs! He was super fast and extremely patient with me as I tried to navigate everything on my phone instead of being in front of my computer. After a few minutes, I signed the documents and was given the code to unlock my unit!! Downside - at the facility - it shows were handtrucks are stored, we check every building and there was NO handtrucks to be found. I guess people just took them because they were out in the hallways :(

Was a little tricky doing the online papers

Clean and nice facility , easy access too.

Great experience

The leasing process online was very easy to follow very clear. I was able to access the gate with the passcode that I had in the code for the da Vinci lock. I was able to keep my things safe throughout the time I needed it. And when I needed to cancel it the lady customer service representative was very nice and walked me step-by-step through the cancellation process. I am very pleased

Great customer service- very helpful and clean and affordable

The unit is clean and the rep on the phone was very personable and helpful.

Very well acomodated by this company at last minute

Love it, very clean, easy access

I am surprisingly please!

I was very pleased with the information available that allowed me to locate such a facility. Also pleased with the location, availability, pricing, accessing, security and cleanliness.

Excellent facility and installed security systems to protect our storage.

Excellent facility with security systems as well as a knowledgeable staff available by phone.

Excellent facility and installed security systems to protect our storage.

Had a problem with the door. The customer service rep on the phone was very helpful and understanding. While she was not able to recognize my problem, her supervisor recognized my problem and I was able to complete moving my items into my storage room. The customer service rep should NOT be severely disciplined for her inability in recognizing my problem. She has excellent excellent telephone skills with the appropriate demeanor and rapport to handle difficult situations.

Very clean, easy move in

It was easy to move in. They should mention that you need your own lock, I didn't know that but this is my first storage unit and it might be a thing you do at every storage unit facility. They did have a place where you could buy locks but they were out so I had to go get one from a store. Everything else was great.

Re:Mrobinson

Great business and unusual..my first time using self kiosk..great idea

Great place

AwsomeЁЯШЙ,very clean place,you should use this

No complaints

Facilities are clean. Employees are nice and really not much to complain

Clean and easy to use

Space was larger than I needed but the price was good so we went with it

Very nice facility

Customer service very detailed on instructions on how to use the facility. Very helpful with questions. Facility is very clean and easy to access.

Excellent - the agent i spoke with we thorough, knowledgeable and very polite. explained the contract in detail and made sure that I understood what was required.

Customer service is outstanding. Was reluctant to use a facility without personnel on site. No problem. Got locked out and they were there in 5 minutes. Super service!

Great experience. Convenient location and services. I appreciated Melissa's call to help walk me through the steps.