Save Green Self Storage - Arden, NC

Very nice service

Unit is filthy. I have to go back and clean it. I have never seen that before and I have had outside units.

Easy move-in, clean facility and a great manager on site

Found this location online, set up a move-in date and went through the process on the phone. The manager provided clear communication and straight forward directions. Beyond impressed with the actual facility and on site manager, Matt. The paperwork was explained thoroughly along with a visit to the interior unit prior to putting a lock on it. Squeaky clean, fire safety protocols and easy transport of items from the dock to the unit.

Convenient, clean, service friendly

Clean, modern, convenient storage fair pricing, good service

Moved to Asheville from FL

I had my stuff in a 5x10 for over $150 in FL. When I realized I could move it here and store it cheaper for a bigger unit (climate controlled) I jumped on the opportunity! Great customer service and excellent location! Will be here for a while!

Happy storing my things

I had a good experience from the minute I walked in the door to the day I moved out. The staff was friendly, helpful, and courteous . The facility is clean. The prices are competitive.

Five Star facility

Great place, very clean, Brian was amazing and helpful. The best rates in town. I know...i looked.

Easy move in. Great staff. Very clean.

Great self storage in the Arden area.

Clean and affordable.

Close to area homes. Friendly staff. Easy to get to.

Great place for storage.

The staff was knowledgeable and very polite. The unit was clean.

Excellent customer service

Top notch service, location, and cleanliness

Very please with the facility. Great service.

Thank you for doing such a good job.

Storage unit

I needed a storage unit after 2 PM on a Saturday and most places are closed. Not only was Save Green open but I was welcome and not rushed in my decisions on size of unit needed. I am very happy with the cleanliness of the unit and the kindness of the staff.

Watch the pricing and extra charges

I reserved a unit on Sparefoot, in anticipation of an upcoming international move. When I had to postpone the move-in date a few times, they were very responsive and even followed up along the way to ask if I wanted a better unit that opened up. However, when I went to sign the papers, the day before moving, the rent was raised by $15/mo and I had to pay insurance for $12/mo. So my $64 unit went to $91/mo (40% more), without prior notice of what the new charges were. I thought it seemed higher than quoted, but I signed the lease. I knew I had to buy their lock ($10) and soak other supplies, and didn’t have my quote with me, so I thought the extra was due to the Xtra purchases.. I didn’t realize the error until my next bill. I complained but to no avail. The manager told me to read the fine print of my confirmation email, which said the price may change if you dont move in within your original time window. It also stated there could be insurance charges. Because their customer service had been so great up to that point, I assumed they would warn me about an increase to the original quote. That wasn’t the case. My advice: before you move in, read the fine print, confirm in writing the final price. Both insurance and rent amts can change often, depending on demand and the season. An insurance note: Make sure you are covered by your homeowner or renter’s insurance for a storage unit. Bc I moved out of the country and changed my homeowners policy to a landlord’s rental policy, my policy would not cover the storage unit. It only covered if I was a homeowner living in my home instead of renting it out. And it only covered up to $2500.

Julie is amazing!!!

Julie is the reason we have 3 units here. If not for her we would take our business elsewhere.

Employees are very nice and helpful.

The employees are helpful, nice and the office is always clean also the buildings. The pricing is great.

Great customer service

Customer service, pricing and cleanliness are top notch!

Exceptional Customer Service

Julie is fantastic! When I was in a pinch and needed additional storage capacity she went above and beyond to exceed my expectations. Doing so with a friendly and customer-focused approach.

Great place, clean, orderly and very affordable. Great staff, too!

The staff is super helpful, very friendly and gets to know you by name! They make you feel very much at home. Our space is very clean and where it is located makes it extremely easy to get in and get out. The doors even open for you automatically every once in a while because they are there to help all if the time. Thanks ladies!!!

Thanks!

Thanks for the storage units! I have two. Side by side!

Exactly what was needed

Very helpful in explaining the rules and in showing what was available.