CubeSmart Self Storage - Charlotte - 7043 E Independence Blvd

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Great customer service

Manager was very professional and made sure you had all information concerning storage unit. Need more managers like him. GREST JOBЁЯСНЁЯСНЁЯСНЁЯШК

Good experience

When I was checking in the gentleman helping me was a pleasure. My unit was clean.

Great customer service

Storage agent, Mr. Solomon, was extremely helpful and very polite. He explained the insurance requirements and made sure I had the appropriate sized unit to meet my needs. It was close to his quitting time, but he remained long enough to make sure I was adequately taken care of.

Great location

This is a great location easy in easy out.

Excellent Customer Service

I comparison shopped before I contacted CubeSmart and the rates was the cheapest. Not only did I pay a reasonable rate, the customer service from Theresa was superb! She provided a friendly and professional move in experience!

Amazing customer service

Theresa has excellent customer service. She went above and beyond to ensure my move in went smoothly.

Not 24hrs

The only complaint I have is that there is no 24hr access for those of us who have late hours.

Ms. Pam is EXCELLENT!

I had to move out of my apartment at the last minute, and I found CubeSmart on Independence. They were offering a 10% discount, which was enough to catch my eye. When I got there with my U-Haul to move things in, Ms. Pam was very helpful from the start! She is so kind and genuinely caring, explained the rules of the storage facility efficiently, and even offered me a cold bottle of water! She is very inviting and makes a great face for the company. I would definitely recommend CubeSmart to anyone I know who is moving or in a pinch!

Great and very pleasant staff!!!

Water problems but the people were so kind. Pricing is good.

We ran into some issues with water leaking in each unit we tried and even the one we ended with seemed to have an issue but we didn't have a choice given our time constraints. Then the email was put in incorrectly and was sent to the wrong address, but the customer service was excellent.

Miss Pam is the best!

Miss Pam is so wonderful and caring. She makes the place 5 stars!

great customer service

Great customer service good experience

Good value

Good value for storage. Friendly and eager to please service.

Great experience renting from Cube Smart!

I have never interacted with a more friendly staff! They are there for you and will stop at nothing to make sure the experience is nothing less that perfect! Location, price and security are all great! Pam and Ben are terrific! Anyone looking for affordable storage in Charlotte should call them right away!

My experience so far has been extremely negative. First I was told to pick a code. It didn't work. I was told to pick another code, still didn't work. Pick another code, I was told. Finally the 4th code I picked worked. Hallelujah. Then when I looked at the "10x10" I was paying for, I immediately knew it was not a true 10x10. "Well that's what we call a 10x10". I was told. False advertising. Shame on you cubesmart!!! I measured it and I am paying for space beyond the walls of my unit that I'm not actually using. I will never ever use cubesmart again and I will be sure to tell everyone I know about my experience and what a fraud company this is

Awesome

Had a great experience. Pam was delightful.