American Store & Lock #5

There when I need them.

Ms. Christie was very helpful getting my reservation set up. She also went out of her way to accommodate a potential schedule change, that I was unable to honor. When I actually did get in to do the paperwork, Ms. Kelly was exceptionally friendly and helpful. She made sure that all of my needs were met and that I was happy with the unit. With all the stress of moving, these ladies went out of their way to make this one less bit of stress for me.

There were rats and cockroachs in my unit

I found rats and roaches in my unit on my stuff

Great place.

Nothing bad to say. Great place so far.

Efficient One Stop Shop

This place was a breeze to be set up with. They had all of the necessary moving supplies, a huge variety of spaces, and are right next to a U-haul rental company. Staff is down to earth and very accomodating.

Customer Service and Beyond

Amanda was at the office after hours for me so that I could move in that night. I am beyond thankful!

Top rate personal service

Excellent welcome and service! Thanks for all the great help and to make mo ing day run smoothly.

I feel that I have an overall good experience renting with this facility.

The manager was prompt and professional. I would recommend this company to others.

So far it has been great.

like the services

I need a storage unit in such a short notice. The price was right and services was excellent.

Just moved in

Everything went smoothly on check in.

Provide exactly what you need at a good price

I needed a small storage space for a few boxes. They provided a good price for that space. Gate opens with a difficult code and there are quite a few cameras. Amanda was friendly and helpful. What more do you need.

Fast and friendly. The 20x15 unit I got had a pleasant surprise. 2 roll-up doors. 1 in in front and 1 on side. Making getting to my stuff, when needed, so much easier.

Excellent experience

The staff were friendly and very efficient. Arranging for my rental was easy. I won't hesitate to recommend American Store and Lock #5 to anyone.

I was glad to find a facility so close to home. They had the adequate storage space available. The staff is very helpful. Overall, I am very satisfied.

Staff was very helpful and informative.

Very pleased :)

We came to Charlotte looking for a home. We spent 3 days in a motel but didn't want to lug our belongings with us so we looked online for a storage facility. We found a good one, reserved it and moved in that same afternoon. The service was outstanding and the wonderful lady has us in the unit in under 30 minutes! I would definitely recommend this to anyone and the rates are -very- reasonable for the size of unit and the locale.