StorageMax - Metro Center

Everything was great

CUSTOMER SERVICE WAS GREAT AND YOU ALL PRICES FITTED MY BUDGET JUST RIGHT EVERYTHING WAS WONDERFUL

First impression good, later disappointed

My first impression from the telephone inquiry to the final paperwork was very good/impressive. However, the following day, I discovered that someone else had put a lock on my unit. This could have been an honest mistake, OR it could have been done purposefully by another customer or a non-customer. Regardless, I did not like the way the problem was handled. I did not have time to complain at the time, so I took the alternate unit which was not satisfactory.

Very friendly staff. Pleasant rental experience

I recommend this facility. Nice and convenient

It's Nice

Close to the school JSU. Nice and the customer was nice as well.

Great job!

I enjoyed it and the wonderful time will be memorable.

Took a long time to receive my storage ,but other than that great experience.

Great!

Ms. Ruth the lady at the front desk was verrrrry friendly and helpful!

Manager was fantastic

Great!!

Above and beyond any customer service you could expect!! 1950's excellence in service.

If ANYONE has a college student that needs storage space til next semester, anyone that needs storage space for those things you don't need at home any more and you are within 50 miles of this facility it is MORE than worth the trip. OMG!! I have not seen customer service on this level since I was in the business. Ruth is beyond exceptional in service and information. She was exceptionally helpful in giving me information on the storage unit size, discounts, access and directions to the facility. I JUST LOVE RUTH!! She knows the Chicago area and the food. I have a very special treat for her when we go back in August.

Very good. Thank you to Ruth. Very helpful and friendly.

Awesome facility and manager

At StorageMax Metrocenter, the manager is very professional and takes care of her customers/tenants. She is very diligent in making sure the tenants know when their bill is due. The facility is well lit. The overall appearance is friendly and inviting.

1st time to rent self-storage. The Manager put me at ease with her knowledge of self-storage.

I called after business hours and the Manager (MS Ruth) answered and was willing to help me. She help determine the size of unit I would need (Never used self-storage) and even offered to meet me to tour the facility. I was impressed with the security of the facility, the grounds were clean, and the manager was very knowledgeable.