KO Storage of Springfield - S Scenic Ave

Customer friendly, easy, clean

Great CS this far, clean units, and great location.

Great location, clean units, easy self serve access.

CS was amazing. Getting the units and moving our stuff in was easy and smooth.

The availability is great.

I had purchased a storage in November and had to have a 2nd storage unit and when I called, I was able to get the storage unit right next to my first unit. Very thankful they could do that for me.

Fast, easy and reliable

While I am paying more than I anticipated per month since insurance is a requirement, the quality of customer service and the cleanliness of the unit is unmatched. I was a bit concerned because there was a cigarette smoke smell in then climate controlled unit but it was faint and I hope it will disappear in time. Overall the experience was fast and I had access to my unit same day!

Nice facility.

It would be nice if you provided a map of where the unit is located.

Excellent customer service

Just moved in, but so far the experience has been good.

Very clean storage

Was very easy to get to and was clean to put our items in the storage unit.

The perfect storage units

Customer service was impeccable and my unit was very clean and easy to access!

Frustrating

Can’t get to the make a payment page.

Doesn't return phone call and no one ever at units.

Doesn't return phone call and no one ever at units. Big on paper work. Very little customer service.

Very good storage

Always helpful, always professional. Great people to work with

Very nice easy to get in and very spaces

KO storage is most definitely the storage unit you want to go with nice clean area even pavement units look nice and in a way you feel a little safe with the police station being right next door the only thing that I have that is an issue is every time when I go to my unit I have to use the bathroom in the bathrooms are locked always if only the tenants with codes can get in and they keep all doors unlock anyway why not bathroom

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I’ll had a successful move-in thanks to Issac.

Everyone I talked with answered all of my questions. The renting process was simple. The only thing is that I wish they had someone available to talk with in-person at the facility.

Ok no way

Pin code not working hard time getting

Very nice and orderly

There once was a man from Nantucket

Good security and customer service

So far the unit is good, there was come concern about mouse droppings

SMOOTH

Would recommend this facility. No charge for advertising to KO storage.

very simple process

Great and easy. very simple process