Public Storage - Kansas City - 9527 James A Reed Road

Quick and easy self access!

This is my first time using this storage and I already like the easy process!

Unit size was perfect

Im very pleased with the service I received. And would recommend this facility

Had to go and get access code to enter,man did not take me to unit

Had to walk from bottom of property to find out where unit was,no toilet paper n bathroom...

Mike is so cool

Mike is so cool, attentive and helpful Thank you Mike! ??

It was a bit of a run around but it all...

It was a bit of a run around but it all worked out good. I'm happy with the size but kind of worry about bugs. Otherwise I have no complaints.

A little weary but satisfied

Staff are knowledgeable and helpful. Upon move in there was a tiny bit of trash in the unit not enough really to complain about. I do however know it wasnt in there the day I rented. How it got in there I dont know. Other than that I'm satisfied with the customer service.the facility staying dry is a concern. I feel like water could get in on heavy rain days. Seen a little moisture around the door from the light rain.

Above expectations

Very Friendly staff and very helpful! I’d definitely be recommending this place.

Everything went well

Everything went well. Associate was through, pleasant, and helpful. Storage area was ready to be moved into. One concern. Information needed was input on your site the night before move in date, but it took about another 30 minutes on move in day to get additional information to be input . Did not expect to send that much additional time on paperwork.

Love the Staff!

Love the Staff!

Very helpful thorough and fast.

Very helpful thorough and fast.

My first visit to this location, it was awesome. Both Gentleman who were there were very organized and professional. They will both help you with anything to keep you comfortable with your situations. Never pushy, always ready to help. Great team !! Thanks

I though the manager was nice

I though the manager was nice. I totally dislike the way you go in and come out. I have to get out of my car to reach the key pad each time. I think that is dangerous. I did not like that my storage unit was near the front of my row and in order to get back turned around I have to go all the way to the end and at the last unit of the long row I was able to turn to come back up the next set of units before I could get to the front there I had to get out of my car and key the code in. The key page was in the next row on my left. ( the passenger side. I would have had to go over two more rows turn a round and come up the next row for the key pad to be on my right. So at this particular area a disliked.

Very friendly and helpful staff.

Very friendly and helpful staff.

Looked at the Google Reviews and WAS NOT DISAPPOINTED!! Mike was every bit as awesome as the reviews! Unit is great, and we feel our stuff is safe. The insurance isn't really an "option," but it's the most reasonable for rates without tacking on a bunch to renter's or homeowner's insurance. Feel free to call and check them out!!

Great staff. Great rates. Only thing they can up your rate whenever they like.

Mike was very candid with me with a good sense of humor. Great communicator. It was a fun experience.

Great place! Michael was extremely helpful. He talked me through how to use the keypad to enter through the gates and how to open the lock on my storage unit. It may not seem like much, but when it's freezing cold out and dark the small things mean that much more.

Public Storage

Very kind and helpful!!

First Time Renting

This was my first time renting a storage. The employee working was very helpful and made time for my schedule.

I am glad we found this storage, would recommend this to anyone

We needed reasonable priced storage for our car we pull with our rv, where we could cover it and know its safe. The people are so nice and we are happy.