Public Storage - Independence - 109 E 31st Street

Yes this is a online

Great. The faculty is clean and great and easy to get into

Easy ro rent check-in

The attendant was super helpful and professional.

Excellent customer service by Katherine & Gina

Convenient & excellent customer service. Would like to see discounts for military veterans and senior citizens.

Customer Oriented Staff (Gina)

Please Note: Tight for moving around in a 26 foot truck - Not open 24 hours, closes at 9 pm. - Must buy special lock.

Good storage

Good storage the price is to much but its cool

One of a kind

Excellent service would definitely recommend.

simple and easy to work with

simple and easy to work with. office person I worked with was will informed and was very helpful in choosing what size unit for the lowest cost. I think that is great in these days. sorry I can't remember her name.

Nice helpful staff on phone service and...

Nice helpful staff on phone service and at site. But seems understaffed at the premises. Nothing was the fault of the on site employee. She was nice.

Good storage facility

Facility is clean, looks secure with good lighting and fence. The office manager, Gina, knows what she is doing. Renting was quick and easy. She is very friendly and professional. This is the second time I've rented here and have been highly satisfied both times.

Fast easy informative very satisfied on...

Fast easy informative very satisfied on site manager was great

Gina made finding the perfect space for...

Gina made finding the perfect space for the right price easy. This is the 2d time I have done business with Public Storage and both experiences have been great. I would use them again.

I don't know the full experience...

I don't know the full experience because I have just started but there last that helped me was talking way to fast and she completely was focused on only what she was saying most of the time. I thought I needed to buy an additional circular lock and did that and when I came back she said I can't use it. I can only use the circle locks that they sell. I noticed another lock the same as I had bought elsewhere on someone's unit so I'm confused. But we shall see how the rest of this goes as well. Seemed to have an attitude as if I was late with payments already. Really had to drive it home yet all my stuff would be auctioned off.

I have had no issues and getting a unit...

I have had no issues and getting a unit was quick and easy

.good work

She was very helpful and friendly

Quick and Easy

Really appreciate the ease of everything at the location I used. Gina was fantastic!

I had A great Experience with renting...

I had A great Experience with renting my Moms Storage Unit. Just wish it was a little cheaper

Convenient, detailed rental process with 1 improvement area

The rental was convenient. There was quite a bit of paperwork but it was handled on a tablet that made it much easier. I didn't like being required to purchase insurance instead of having a choice.

Gina the property manager was very helpful and patient with me. She fully explained the leasing contract and answered any questions or concerns I had while renting a storage unit from this property. Also one day when Gina wasn't working a young lady named Savannah I believe was extremely helpful also in explaining my current due date and billing amount. I'm going to recommend everyone I know that needs a storage unit to rent from this particular property. Thank you Gina and Savannah.

Gina was very professional and understanding about my situation.. I would reccommend anyone to this public storage property.

Great

Just got the unit so far so good and convenient