Public Storage - Little Canada - 55 County Road B East

Don't like the lock

Took much time to figure out how to use the lock

Attendents were very helpful and walked us to our unit.

I was very, very pleased with our check in and with the help provided.

I like

Super quick easy instruction online no problem, peacefully quite place

Got what I needed

Convenient , storage unit was clean, the staff was helpful, and it was easy excess to the unit

I did it online

I applied on line the next day they called me. I moved in the next day. My codes were all sent to me

Overall impressed

Clean facility. Nice staff. Easy access

Driveway was all icy; great difficulty / dangerous

Check in was good. Snow plow truck was there when i was and did not plow the entry/exit well. I had great difficulty getting out of lot. Took 4 attempts the first time. I went and spoke to the manager about it when i came back the next day the lot was worse. It was pure ice from my car to the door to get into locker/ very dangerous, no salt or sand was put down and the exit was worse than the first day. My car almost hit the pole trying to drive away from entry pad. It took 3 attempts to punch in key pad, walk across solid slippery ice to get to my car and up the ice before the gate closed.

Quick

Quick, easy, inexpensive and secure.

Great Customer Service

The facility has a live in manager there which is nice and he definitely knows the answers to any question you could have (he was able to answer all of my questions w/out hesitation) plus he is very accommodating!!

Great service !

- Clean - Friendly - affordable

They we're friendly and happy to help

I just want to say thanks for all the help.

Doors are dented and the 'sweep' is...

Doors are dented and the 'sweep' is totally shot. The 'hole' that the barrel lock goes in is hard to line up. On-site mgmt is good - very helpful. Too bad there's not contracts beyond month to month. Generally good - room to improve.

I was told I can return the lock if I...

I was told I can return the lock if I have my own lock. After I sign up the next day I notice they give me the unit that force me to use your lock. Even the term and conditions say I can return the lock within 30 days. I ask to switch to the unit that I can use my lock. I see other renters use it. But your staff refuses to accept my request. I may have to look for different place. Thank you.

Great Experience

Great Experience. Couldn't have been better

Julie was very helpful and patient

Julie was very helpful and patient. I showed up without needed paperwork and she was cordial as she helped me figure out what I needed to do. Gave me good tour of how to use facility.

Well maintained property.

Well maintained property.

Great place and service.

Great place and service.

I have had a very good experience so...

I have had a very good experience so far.

I'm new to this storage facility

I'm new to this storage facility; chose it because of its location and secure setup. Really appreciate the everyday staff onsite and access to the facility.

Had a great experience with public storage. Would use this place in the future if needed