Public Storage - St Paul - 246 Eaton Street

Beneficial

Worked out great for my belongings.

Nice

It's cool. Wasn't exactly the one I wanted but it'll do.

Yes it's a bit small but over all in a nice little spot

I like the area it's almost hidden but yet still very easy to find and the prices are decent.

Besides me not knowing how to assemble the lock everything else was fine.

Good storage I just couldn't figure out the lock.

Affordable but no one is ever in the office

The place is super affordable but there is tools, glass and trash all over the lot and there has been no body in the office since the day I reserved the unit

Good seevice

Good storage great location convient.

Don't rent here

Rented unit on line, went there and there was a note on the door be back in 15 minutes, an hour later came back, was rude, annoyed I bought my own lock to use, wanted to charge me 45 for a lock, I had renters insurance already so was rude about that. 15days later I received a voicemail saying that my lock wasn't properly locked and open so they had to cut it off with a bolt cutter and I had 24 hours to come in and buy a lock from them and lock it properly. When I got there I asked her if my unit was open from the lock not being locked why would you have to cut it with a bolt cutter?? She said her regional manager did it and to talk to her. I then asked her if I could have my lock back and she said that her regional manager took it with her. She gave me the number for her finally after I asked 5 times for it. Left 4 messages for the regional manager and never heard anything from her. There was also a huge hole (about 2 feet wide and 1 foot deep in the parking lot surface literally right in front of my unit which was extremely dangerous. Told office and nothing was done. I moved everything out right after that and went to Acorn storage and loved it there

All was well

All was well..

Great Customer Service!

Customer Service was great. I had made reservations for a unit that ended up being too small for my needs. The front desk person was more than willing to show us the other unit sizes before helping us secure the unit that we needed.

Great customer service

Calicee was very professional and helpful. Move-in was easy, Unit was clean, and the place looks very secure.

I used ur storage facilities last year...

I used ur storage facilities last year and i really like it.

Great location great hours great...

Great location great hours great management team. Colicee was great to work with.

Great facility nice and clean met Andria she's amazing helped me with all my problems

Even though I was behind in my payment I was treated well and Andrea was so nice. Been with public storage for a while they've always been great thank you team.

Maggie was very pleasant! Great customer service!

Calicee was great every time I would come in and was very friendly and professional if I ever need storage again I will definitely be going back to see her and the rest of the team at Public Storage #25557

The manager Calicee was very friendly and great customer service! I come in for packing supplies she was very helpful when showing me the supplies I may need to protect my items. Thanks public storage for being available!!

Excellent

Many times have always had great service.

front desk staff

The lady at the front desk Melody I believe is her name she's the best I've never experienced a front desk staff member as helpful and had and knew all the answers and was willing and went the extra mile when she didn't have to. I seriously think shes management material she's the best.