Public Storage - Bloomington - 9033 Lyndale Ave S

Thank you for making the process simple

Love the customer service. Thank you April for your knowledge and professionalism.

Process was easy

The representative (April) was extremely knowledgeable and helpful and put me at ease. This was a very stressful thing for me and the whole process was simplified And made me comfortable. Thank you.

Easy in and out and convenient

Easy to find and park but difficult to talk to someone to ask questions. The next day Nicole was there and was great help!

Yes storage

Kept my car safe from getting towed when it snow

Friendly place

Was there when I need them.. a secure place to leave my car and a good location

the attention is good , clean

good good good attention very help it general super good

What?

Fine overall. A couple of spots has a lot of trash in them.

RV Camper parking

Facility is not huge, so get your spot soon! Randy was very cool and helped us immensely.

Nightmare

I chose this facility sight unseen because they said I could unpack a moving pod there when I made the reservation. When my pod arrived they said I wasn't actually allowed to park it there but since it was their mistake they let me unpack it. It was kind of dark and sketchy and when I stopped by to get something I found a packet of rat poison in my unit. I moved out 2 months ago and was charged January rent by mistake. There was a change in management and he was impossible to get ahold of. After 7 messages and 2 weeks someone finally picked up the phone and agreed to refund my January rent. This was on 2/4. On 2/7 they sent my account to collections for the exact amount they refunded. I got in touch with them and they said it was a glitch they would fix it, but customer service is impossible to get in touch with and their collections department never picks up. Will never use this company again. So much stress and frustration, total lack of professionalism, and the manager literally told me to "stop giving him attitude" on the phone when I called to complain.

Great customer service!

The employees were so helpful, ESPECIALLY Randy! He really went above and beyond to help me while I was there, totally recommending people come here!

EVERY THING WAS GOOD

EVERY THING WAS GOOD I WOULD RENT AGAIN

Friendly service

Friendly service. Great space. Safe and secure.

Excellent Services!

Excellent Services, Reasonable Pricing, Excellent Location!

I looked on the Internet and I received...

I looked on the Internet and I received fast Service a small enough space for what I have left. I am very impressed that my first month only cost $1.00 and Insurance and lock and box tape. The amount is great. And next month is just as good.

I got a good reception and the lady...

I got a good reception and the lady took her time , Very nice lady

We checked out a lot of different...

We checked out a lot of different choices for storage. We felt that your staff were the most informed and friendly. Our experience so far has been excellent!

People very nice even while dealing...

People very nice even while dealing with their lot being repacked and the mess getting in and out.

Great customer service

Great customer service. I'm a repeat customer. Heather took care of me. Aside from convenient location she made processing easy. Thank you

First time use of outside storage...

Great work by the team at the location I am now at

Keisha, the Manager, at this Public Storage location -- went the extra mile to help make sure my recent move into the unit went as smoothly as possible. She's a pearl and Public Storage should be proud to have her as a representative. Thank you Keisha!