Public Storage - Chanhassen - 7800 Park Drive

潇摯

Good and easy reservation process

SEEMS OK

Customer service seems to be a bit lacking. We rented a small unit on the second floor and were emailed the code to get into the facility but nothing else. Luckily, to save time, we had purchased one of their locks as it turned out only their lock would fit in our little unit. But, the gentleman at the front desk didnﾃ｢竄ｬ邃｢t know this. And we didnﾃ｢竄ｬ邃｢t know that the proper lock was already sitting in our unit for us. Not a biggie. But, we were given no instructions on how to access the unit itself and wandered around the facility for a while until we finally bumbled on to what we had to do. My impatient husband was not happy.

Was very helpful

Tom was very helpful! Storage was clean!

I was assisted by Tom at Public Storage...

I was assisted by Tom at Public Storage in Chanhassen. Tom was very, very helpful and considerate. I had (and still have) a complicated situation as far as time frames, the potential sale of a cabin and a date for needing a storage unit. Tom worked with me to explore several options to address and (hopefully) resolve my predicament. It is due to Tom that I would highly recommend the Chanhassen Public Storage to others. He is the Best!!! Jeff Miller

Close to home

Super convenient and secure which for my daughter and I was a huge plus. 24 hour access and the manager was awesome.

Close by

Close by, quick and easy.

Andi the property manager is amazing!!!

Andi the property manager is amazing!!!

Everything was Awesome

Everything was Awesome, no problems,great People to deal with.

Renting the storage locker was easy

Renting the storage locker was easy, convenient and nice staff. Liked the fact that there were security cameras and daily checks done. The only thing I was disappointed in was I was told not to bring a lock, they would furnish one....but I was charged for the lock. Overall, a well run business!

Easy process from start to finish

Easy process from start to finish - online reservation, day-of walk through of our unit, and filling out the paperwork. Would recommend.

Great location, clean facility

Great location. Units are clean and staff on site are knowledgeable and professional. On line paperwork access now and was so easy to rent and check out. I bought their round locks or my unit, it's not any to open and close and is heavy duty. This is my 3rd move so renting here again. I use auto-pay and life is easy!

楓灭敬

Simple, easy and in and out.

Very helpful and friendly

Very helpful and friendly. Clean and secure facility

Need a place to store household goods ...

Need a place to store household goods in anticipation of a move. Having to BUY a lock was a surprise as was forced place insurance. The 2 level pricing of internet vs at the office seems like a bit of antiquated sales process. The internet price was fine and the storage pod is great.

The staff is great and very knowledgeable. They were wonderful to work with. I'm taking 1 star off because my first unit had no lights. They were in the middle of fixing them but after a month in a half they were still broken. My unit was in the back corner so I had to bring a flash light if I wanted to see anything.

This place is great. Janice was the best. She showed me around before I decided to rent and helped me with all my questions. This place is my new go to. Thanks Janice and Public storage??????

The gentleman was very knowledgeable ...

The gentleman was very knowledgeable and helpful which streamlined the process and made it surprisingly quick and painless. Also, he pointed out the many moving and storage supplies that are available...which I took advantage of!

Chanhassen Public Storage is a very nice place to use for personal storage. John, the prime contact at the facility is great. He cares, he explains clearly, and he works to understand your needs. Good place and a good person.

Thank- You!!

John @ Chan location very kind, professional, and helpful... Making the experience a breeze! :-)

A great place with a good rate!

Great location with good rate. I strongly recommend them.