Public Storage - Canton - 47887 Michigan Ave

Unprofessional

Rented a storage unit just for no staff to be present on the office (even during supposed office hours), a gate to the outdoor units being wide open, and the discovery from another dissatisfied customer that they raise prices overtime. Avoid this place!

Climate controlled means your stuff stays indoors

I've used this facility for several years and have been satisfied overall. Big appeal for me was that it's climate controlled (units are inside big multi-level building). Intake was by Karen who was very friendly & professional, as well as personable. She even offered a couple of good ideas. Access hours 6am to 9pm could be drawback for some but is otherwise reasonable. I had pleasure of seeing Karen again at end when finishing rental usage. It gave a sense of closure before going away.

No one available

When I moved in on a Saturday the office was closed even though it was supposed to be open and when I had a problem with my new lock for the door there were no one around for help. I had to contact another property manager who had to come to this property to replace my lock.

Karen was wonderful vert helpful and informative

Karen was helpful and informative. Helped me in my storage and gave me an incentive as well.

Very nice

They found me a storage unit at last moment. Was helpful with price. Would recommend them.

Daniel and karen

Customer Service was excellent

Great customer service

Karen and Sarah were super helpful. Got a unit in a newly built section. Very clean.

Great experience with move-in

Great experience with move-in. Friendly staff was there on premises.

Thank You Love Angels!

Colleen and Karen were so helpful and patient with me. Explained everything thoroughly to me where I felt so good that I wasmaking the right decision.

Inadequate access to storage

This is a large building. Our storage is closest to the office and therefore you must walk all the way across the building to access the storage. With only 2 carts and very narrow walkways, sharp curves, this is not an ideal place if you are moving furniture. There should be an access on both sides of the building for easier access. It may be fine if you are within a reasonable distance for access but I would not recommend taking the chance for a large amount of items.

This is the right place.

Karen at the front desk was hugely helpful, friendly & animated, and instilled my confidence that this facility was my best choice.

Great!

It was Great!

Love it here

Karen helped me get everything started and moved in even gave me ideas how to fit everything in my unit!

Good place

Good place to store the item.

Great

Ron was so nice! He showed me around the storage facility & made it so easy for me to move my things in. The facility is clean and secure. The pricing was affordable and I love that they offer first months 50% off. I will definitely tell my friends and family about the facility

excellent value and friendly

excellent value and friendly, helpful staff

A great place to easily store items even at a moment's notice.

Karen and DuVunique (sorry if the spelling's off) were very helpful in making the whole experience quick and easy. The facility and prices were also a great find since we had to move out very quickly due to covid-19 and building shutdowns.

unhappy with the hidden fees

Overall good service. Staff was really nice and the storage was taller than expected.

Ron was very helpful

I used this Public Storage to store items from my college dorm after having to move back home due to COVID-19. Both Karen and Ron were very helpful and accommodating with a time grace period for me, being that I was in a moving frenzy. I would totally recommend this location to family & friends due to the great service, clean facility, and good rates. Thank You again Ron

Hidden charges make price advertised inaccurate

Administration fee, overpriced yet required lock, and mandatory insurance (even if youﾃ｢竄ｬ邃｢re storing junk)