Public Storage - Auburn Hills - 4040 Lapeer Road

Disappointed

Website doesn’t indicate that the facility is a kiosk only. Also poor maintenance of snow and ice removal!

Easy quick rental

Easy quick rental

Satisfied!

The gentleman working the desk the day I came in was named John. He did a great job explaining how Public Storage operates, the services and fees.

Service Was Great !

Sean treated us very well at the Lapeer Rd facility. Very professional & quick setting us up with a storage unit.

Everything went very smoothly price was...

Everything went very smoothly price was right and the insight manager could not be any nicer and more professional!

Excellent at his job.

Excellent at his job.

Customer service and set up was a...

Customer service and set up was a pinch. Weather Amy inclement weather is able to get in is yet to be seen. Will adjust if it happens. Otherwise, it is as advertised. Inexpensive large storage units

Great place

Great place, and cliental is awesome.

Very good service with very friendly people. John was particularly helpful.

So happy I chose this location! Dealing with moving, I've been extremely stressed and overwhelmed and it's been really expensive but coming to this location and seeing the smiling faces of John and Kara I felt like I finally had some positivity in my life, FINALLY!! John is so patient and helpful I cannot thank him enough for his knowledge and kindness. Kara said she is still in training, with John there she will be fine. Thank you both for the uplifting moment I so badly needed. -Ms. Bern

Clean and convenient. Staff was always helpful and courteous.

Clean well kept facility. John is very helpful and professional. I had a problem with my unit door and he was very prompt at submitting work order. It was fixed within one work week. Wow!, I'm very impressed. He just finished helping me with another rental here. Good job John!

Rough Road

I have been having difficulty getting into the facility due to road construction.

Excellent service and facilities.

I booked a unit via the website and then received an almost immediate call from the storage location acknowledging my rental and offering assistance. They were very courteous and helpful. It was a very easy and quick process.

Easy Peasy

I looked at what they had online as far as open storage units.I reserved one for the following week. Within an hour I got a call from the onsite manager ,John. He was extremely professional and courteous.I did not have the money yet to plunk down on a space, nor did I need it until the following week, but that wasn't a problem. I got a 50% off deal, and was pleased with the 10 by 10 space.One criticism I have is that it is only accessible from 6 a.m. to 9 p.m. I am a night owl, and sometimes don't get my big burst of energy until seven or eight and I feel rushed. I would much prefer having 24/7 access to my stuff. Oh, one big complaint...and I even told my daughter this today, was the code access box. It's very hard to hear the beep, hard to push sometimes, and very poorly lit. There is a little orange glowing light in the corner of the box. Sometimes I am pushing the wrong numbers, but that's because I absolutely can't see them.