KO Storage of Biddeford - W Cole Rd

Unit Wasn't Available

The lot I paid for to place my vehicle was occupied by a boat trailer. When I contacted the office, which was not on site, I was assigned another less desirable lot that was overgrown with weeds that had to be pulled and stamped down before I could park the car, even though there was a perfectly good empty lot open next to the one I was originally assigned. Not a good experience.

Unit Wasn't Available

When we arrived to park our vehicle, the spot assigned to us already had a boat trailer in it. The spot next to it was open, but when I called the office, they said someone already had that and reassigned me to another less desirable spot. The spot I was reassigned was overgrown with weeds that had to be stamped down or pulled - in the pouring rain - before the vehicle could be parked. The complex as a whole isn't very inviting. It's tucked into a rather deserted wooded area, and there is no management on site. Also, English was not the office attendants first language, making an already frustrating situation even worse.

Gate was left open and the place looked un secure

I would be happier if I knew the place was secure