Prime Storage - Gorham - New Portland Road

Excellent Service

Scott was great to work with. Took the time to make sure we were all set in moving into our spot

awesome service!!!

everyone was soo responsive and extremely helpful. We had no problems setting it up, changing our reservation or getting into the facility. Highly recommend.

Easy!

Needed a place to put dorm stuff for the week before I moved into school. It was easy and accessible and I successfully moved into school!

Great experience.

Clean and smooth move in and the staff was very friendly.

great experience

very easy to work with and impeccabley clean facility

Great customer service!

Very easy to do an online rental and sign your rental lease. I was a bit nervous because I was renting storage through Sparefoot and they appeared to be a third party site but when I talked to someone directly at Prime Storage they confirmed my rate plus my 2 free months, no problems. Check in was easy at Prime and the space was good. I did leave 4 stars for cleanliness because it had some sand on the floor and the on site person offered to sweep it out but I declined. Very easy people to deal with. I would recommend them!

Great price!

Awesome price and easy access!

Wonderful service, clean, well maintained facility

Entire rental and move-in experience was hassle-free. Prices are within reason. All needed moving products were available for purchase and at reasonable prices. Agent was helpful, friendly and courteous. I would not hesitate to use this facility in the future.

So far I am very happy with the facility and the service .

The customer service was great ; I had been given a space that wasn’t going to work and the manager quickly worked to resolve this problem and put me in a spot that is working out great !!

Wonderful experience

So far, so good! I had called 4 places in the area and left messages.......still waiting on them to return the calls. Prime called within the hour and we're so very pleasant and helpful. I went over checked it out and was sold! Excellent customer service and very friendly and courteous! Unit was very clean and well maintained!

scott is very friendly.

clean and very good customer service.

潇摯

I had great prompt service when I decide to store here

Renting a unit was quick and easy, and the customer service was excellent!

Scott at the front desk was great and made the whole experience easy.

Great Service

Fast, friendly service, clean units. Competitively priced. When I rented there was a first month free special, you just had to pay an administrative fee and purchase insurance.

Seamless with great service рџ‘Џ

Found what I needed online for a small unit with a discount; site was easy to maneuver online so my check-in with the General Manager Scott was quick and efficient. Unit was clean and Scott took the time to complete my move by showing me the location. Thank you.

Easy in adequate for my needs

Location manager was friendly and helpful. The process was easy and quick. Helpful that they offer first month free. There is an admin charge and insurance required. Bring your own lock unless you want to buy one there. The only drawback was that I didn’t get a choice of units. I ended up very close to the gate so I can’t drive right up. So far I’m satisfied.

Gorham Storage was great, Prime is not!

I have 4 Lockers @ the former Gorham Storage which was very wellrun, but I am in the process of getting out of as many, hopefully all, of these units because of how horribly the Prime Storage Group is to deal with. I would gladly drive further to use an independent Storage Facility, than ever use a Prime Storage Facility!

Very fair place to store.

Easy to deal with and I appreciate them and their help in these trying times.

Typical self storage facility but not cheap

We have had some issues with dust probably as a result of the earth removal operation nearby. Otherwise it is a decent facility. Snow removal is pretty good but the last foot or two next to the building isn't plowed so you need to shovel to move stuff in and out. The light is nice.

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Staff at the Gorham site are absolutely great . I would never recommend this facility to ANYONE since business was purchased by prime. Rates increase too often by too much. The contents in both of my 2 expensive units are entirely covered with sand/grit from an outside source. Prime requires too much personal information and insurance (it is a sad state of affairs if the the monthly fees can’t provide assurance of safety of contents)