SpareBox Storage - Rochester - S Main St

Love the locked gate as well as the facilities location!!

I really enjoy the location of this facility. I have easy access when i need to store something. Especially because I don't drive I ride my bike and can't always carry all my things so I just pop in my unit and drop things off. The price, is the price. Very helpful and friendly maintenance Guy.

It's good

Quick and easy sign up and clean facility.

Extremely easy to rent great location,

Love it so far. Was very easy to rent unit. I come and go with no issues and it’s close to home . I am currently looking to get a second bigger unit. Would be great to not have to pay the 25 fee again.

This place is a scam

Worst storage place ever they will evict you for going there and spending time organizing your stuff they will call it loitering

Easy access great storage unit

Easy to get to plenty of room easy access great costumer service

I didn't like that there was no one in person at the facility

I would preferably liked that someone was on site at the facility and I was basically forced to pay by card online. These days too many people have had their money compromised online, so I would have preferred to pay cash in person at the facility

Once finalized great location and area

Struggled with kiosk but after getting help on phone everything is great

Easy to use.

Very clean unit and I had a problem with the gate code and the local manager helped to correct the issue immediately.

Proper Communication is Key

Customer service was very professional but just trying to set up payment & receive proper information on how to enter the facility is poor. I had to change the size of the unit to a larger unit within a 24 hour period & was given & confirmed a new unit number that was already taken & pad locked when I showed up to move in! I had to call to receive a new until # & had difficulty finding units that stated they were available but most were not. over all the process was a pain in the ass.