Extra Space Storage - 4131 - Washington - 2nd St

Great Customer Service...Makes all within tolerance..

Lakita was helpful via phone and in person. Very patient answering questions and gave excellent tips to make the move easy. She is a keeper

Clean

Easy to navigate and the building was clean.

Practical and cost-effective

Storage space is good, location as well. Prices are worth it, would definitely work with them again and recommend.

Easy and smooth

Customer service was superb, easy check in, and place was clean

Fantastic

Clean, convenient, secure. Great location, easy to move into.

Good experience overall

While I haven't been happy with the transition of Life Storage as a company, Tiffany and Jade are very friendly and are phenomenal representatives of the company. They provide great customer service and they both made the transaction super simple, which is what's most needed while moving. The day we moved in, myself and other customers were looking for a cart. There only seemed to be one. That was the most inconvenient part of my experience.

Jade was great to work with.

Called ahead to get pricing. Jade was very helpful. She reserved our spot and was taking care of three customers at once and call all of us moving.

Very affordable, great customer service! Need more carts (only 2-3)

Customer service is great, just wish they had more carts for use as me and other guest only counted 2-3 for the whole building! The building itself could be much cleaner, birds fly in leaving mess everywhere as you enter and exit the loading zone of the building which smells and you have to carefully watch where you step!

Great Service

Everything for our move in went smoothly. Jae was great answering questions in advance.

Directions

Overall it was nice but the only thing I didn’t like was how hard it was to find the unit . The instructions that was given wasn’t clear enough

Good place.

Nice place. Clearn and Pablo was very nice and informative.