Public Storage - Owings Mills - 10328 S Dolfield Rd

Excellent Service and CareЁЯШК

I was pleasantly welcomed by Roosevelt and was greatly impressed with his willingness to help me transition through my move in process seamlessly. He is professional and effective and I appreciate his positive attitude a and great serviceЁЯШК

Excellent facility & customer service!

Excellent storage facility! Clean, secure, climate controlled, reasonably priced, and best of all, the property manager--Roosevelt--is a gentleman's gentleman extraordinaire! While I was waiting my turn, I observed him resolving customer questions & issues, competently, & displaying a level of courtesy that is rare these days. He is accessible & knowledgeable but most importantly, does everything with kindness, a smile and a willingness to help to make everything go smoothly. Highly recommend!

Fast and easy

I did the check in online and it was fast and easy when I got there and moved my stuff in, I didn’t have to see anyone they sent me my code the day before I moved in and my unit number was given to me in the email when I did my reservation, and my lock was in the storage unit waiting it was nice and easy

Great value

Very close to my home and reasonably priced

Good customer service

This is my first at Public Storage. The manager at Public Storage Janay B. at Owing Mills Md was very helpful and professional . She was very patient with me on how the process in obtaining a storage unit. I would recommend this place to my family and friends.

All the processes and monthly payment...

All the processes and monthly payment are easy.

The staff were very friendly and...

The staff were very friendly and professional. They showed me the size unit I was inquiring about and didn't try to talk me into a larger more expensive until. I do believe the temperature and humidity in the build was a little high for a climate controlled unit. Will check again the next time I go there.

Tiara was friendly and professional!

Tiara was friendly and professional!

Great SERVICE...

Great SERVICE...

Excellent customer service

Excellent customer service

The property manager was very polite...

The property manager was very polite and kind. She helped me find the right storage. I enjoyed interacting with her

Excellent Experience!

This was my first time renting a storage unit and the good news was meeting the manager, Marnie! Her attention, attitude, assistance, and customer service was exceptional! I hope she is there for a long time! RM

Nice clean helpful staff

Nice clean helpful staff

This is my very first experience with...

This is my very first experience with storage. I find that public storage has great security, and I feel like my belongings are secure. Victor was very well knowledgable about the security system. Thank you all.

Awesome Customer Service!!

The attendant Victor that helped me with my reservation was phenomenal!!! During the walk thru the lock that was on the Unit would not work, so we had to return to desk and try again. However, he took the time to assist me and without getting frustrated was very patient. Two young ladies, Tiffany and Yasmin, were very helpful and pleasant as well. This is an "A1" Team for customer service, Thank you. I am so glad I chose this location.

Maya gave me 5 star service st my ...

Maya gave me 5 star service st my location. I believe in 100% customer service and Maya gave me that. The place was clean and I felt comfortable leaving me self there.

The customer service here has been a joy. Recently left after 2 years, the crew here has always been great! Keep up the great work guys !

Royelle and Maya are the best Customer service reps. In the building they both were extremely helpful and friendly. I HIGHLY DEMAND THAT THEY BOTH GET RAISES FOR THEIR HARD WORK AND GREAT INFORMATION REGARDING MY STORAGE SPACE. Please take note of their work for it is highly recognized and well appreciated. GREAT JOB FROM BOTH.

Ease of process.

Ease of process.

Love the service. The young lady there was so helpful n informative. Got me just what I need. Thanks Miss. M. Ur the best. Wish all customer service was as friendly n helpful as u.