Public Storage - Randallstown - 9201 Liberty Road

Great experience

Debbie was great and made my check in experience smooth as silk

Great facility!

Great facility. Arrangements were very easy to make online & the move-in process was simple.

Great

Quick, simple and easy.

Easy reservation and transaction

Very easy online reservation and easy transaction when I got to the facility.

Thank you !!!

Great service . I do want to say thank you for making this process easy for me and my family

Great service

Great service

My experience was great

My experience was great. Check in was fast everything was done I a orderly fashion and staff was excellent. This is my 2nd time with public storage and I'm very satisfied.

The service i received was awesome

The service i received was awesome

Everything went quickly and smoothly...

Everything went quickly and smoothly and the site manager was very helpful and professional

Would have preferred an indoor storage...

Would have preferred an indoor storage unit since that is what I signed up for online. It would be beneficial to disclose all the costs when one signs up for a unit online. There is no mention of having to pay out of pocket for a lock, in my mind it should be automatically provided. You also should not use deceptive verbiage regarding the get a month for $1 promotion. The administrative fees should be stated clearly because it really isn't $1.

Really nice fellow at the counter

Really nice fellow at the counter

Very nice staff

Very nice staff

Eboni is a great manager! She gave 5 star customer service. She really cares about her property. Keep doing your thing.

I had a wonderful experience at Public Storage. My rep was Erica Holmes. She was very knowledgeable and went above and beyond as far as customer service is concerned. She was very efficient and respected my time.

Janae' was so helpful and patient. I changed my mind several time, but she never got impatient with me. She truly is a gem.

Janae is fantastic. Super knowledgeable, professional and very helpful. Great prices and definitely competitive. Highly recommend this location

Employees assisted me with all questions and helped specify my needs. Got the perfect space for a great price. Good conversation and being waited on by people that actually enjoy their position a major plus.

totally satisfied, second time i use public storage

I've used public storage twice and both time's I have left very happy and on a time. I will use this facility again anytime. And will recommend it to anyone. Keep up the good work. 5 star's. Customer service is on point both women that helped me out in both occasion where very helpful.

Hard to get out

Very nice people with great customer service but when it's time to leave Liberty rd. can be challenging!!

Its ok just To expensive

Its ok it sudt to expensive for no reason. I hate having to get out of my car to access the key pad for entry. I should just reach out the window and punch the key pad. I have to get out my car in the pouring rain then get back into my car.. but other than that its ok..