Extra Space Storage - 3080 - Landover - Pennsy Drive

Exactly what I needed from a storage unit

Easy to use and affordable. Would recommend!

You get what you pay for.

Very unkempt facility. However, customer service was welcoming and accommodating. Definitely request a unit closer to the front entrance.

Can not complain

The young lady at the front desk was super polite and even helped get a better price. She was very knowledgeable on all things related to her job and the company as a whole.

Best move in storage experience!

Love the fact that you can use their rental truck. A one stop shop and every convenience when moving is a huge plus.

My storage rental

Still to be confirm about my free truck rental

Great Help

The service was great. They have called to make sure everything went well.

Great customer service

The agent was pleasurable and explained everything

Great deal

I reserved on line and got a good deal a free truck to move in my stuff

Price Works

The online process was great. Once on the property, the service was not that great. Looking forward to meeting the regular staff. The lease was never explained, in office process rushed. No cart available to walk the long and hot hallways. Exterior of facility was clean.

Great on the spot service

Arrived a couple minutes after closing time but they still were able to get my paperwork done in minutes and give me a storage unit

Great personality and experience

The employee was very knowledgeable, kind and patient.

Great Customer service!

This was the most pleasant experience I've ever had acquiring a storage unit. The staff was extremely friendly and helpful going above and beyond my expectations. I look forward to moving all of my items in this week and would recommend this facility without hesitation.

The staff are super helpful. Having the free truck rental is amazing

overall good experience

We left our daughter's things over the summer break from college. The place appeared clean and was dry. I will re-visit the site to rate them after we return in August to collect her things. I will be disappointed if her clothing has any mal-odor.

Customer service was great. The price was right. I paid double at it's competitor. Unit space looked good to the eye; was cleaned. Space was true to size. The final results will come after @ move-out (August 2013).

don't put your belongings here

Staff was nice. first the unit was MUCH smaller than they advertised I know this because I spent hours drawing up a detailed diagram of how to get everything in and knew the dimensions of my furniture. the wall supports and the door eat considerable space. Second the made me buy insurace,, Third there was a processing fee. Fourth the discount was on the second month rent which did me no good as I did not need a second month. Worst of all, when I went to get my things after less than a month, everything smelled mildewed and musty. The facility is in a low lying area and despite gutters and drains, evidently there is standing water or leaks that made it like leaving things in a basement for a wet humid summer. When I removed the last of my belongings it was after a moderate rain and I saw wet concrete inside the building.